Printing tool Download PDF

Work experience

Oct 2008Present

Online Key Account Manager

Asiana Airlines

A primary contact for nationwide online travel agencies, such as Expedia, Orbitz, Travelocity, etc.

   ·Developed a comprehensive account plan for designated key accounts that included account set up and ongoing account and product review resulting in the discovery of major up-sell opportunities

   ·Supervised and analyzed account activity resulting in fewer debit memo errors and shortened delinquent cycle 

   ·Presented comprehensive product presentation to build solid client relationships

   ·  Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business

Apr 2004Sep 2008

Analyst, Pricing & Plannings

Asiana Airlines

   ·Analyzed bookings, load factors, fares and commissions to structure a contract for Nationwide and corporate accounts.

   ·Analyzed and maintained inventory and class mappings in transpacific markets.

   · Analyzed trends and changes of fare structure in Asian market based on current market demands and profitability.

   ·Developed timely and logical pricing structures to enhance revenue.

   ·Provided accurate, timely preparation, and presentation of reports and analysis for review and approval.

Dec 2001Apr 2004

Account Payable

Master Communication Inc.

Handled daily A/P processes; supervised A/P clerks; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions

  ·Managed the accurate and timely processing of up to 5,000 invoices per month for large, multi-site organizations. Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved various issues.

 ·  Renegotiated payment terms with dozens of suppliers/vendors from Net 7 to Net 60 days for manufacturer emerging from bankruptcy. Improved cash flow and helped facilitate company's return to profitability.

 · Composed effective accounting and ad-hoc reports summarizing A/P data for supply chain, HR and other departments.

 · Consistently maintained accuracy in calculating figures and amounts such as discounts, interest, commissions, proportions and percentages.


Sep 1998Dec 2001

Bachelor of Arts

Ohio State University