Online Key Account Manager
A primary contact for nationwide online travel agencies, such as Expedia, Orbitz, Travelocity, etc.
·Developed a comprehensive account plan for designated key accounts that included account set up and ongoing account and product review resulting in the discovery of major up-sell opportunities
·Supervised and analyzed account activity resulting in fewer debit memo errors and shortened delinquent cycle
·Presented comprehensive product presentation to build solid client relationships
· Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business