LEBEN S. MADRIAGA

TECHNICAL SUPPORT

Summary

OBJECTIVE
A position to support personal computer end users and/or direct, establish, plan and implement the policies and procedures that support an organization's personal computer and networking support services.

Work History

Work History
Jun 2013 - Feb 2015

Technical Support Staff

Puregold Price Club Incorporation

Technical Support Staff - To process the POS Server/Terminal Opening and Closing Process, Hardware and Software Installation and maintenance, Responsible in trouble shooting and maintenance off all Computers, POS(Point of Sales) Peripherals, Bizerba Weighing Scale, Update all software specially antivirus, LAN/WAN, WI-FI and Access point, IBM POS(Installation, Troubleshooting) and Windows Server Administration. SKILLS_ Computer Hardware Servicing. Computer Networking Proficiency in Microsoft Office(Word, Excel, PowerPoint, Access). Basic Programming(Visual Basic, Visual.net, C++, JavaScript). Basic Web Developing(HTML, XML, CSS, Adobe Dreamweaver). Basic Animation(Adobe Macromedia Flash, Adobe Fireworks). Basic Photo Editing(Adobe Fireworks, Adobe Photoshop, & Corel Draw). Knowledge in CCTV and Biometric Software's. TPLinux System.

Oct 2012 - Mar 2013

Customer Relations Assistant/logistics

Miguelito's International Corporations

Customer Relations Assistant/Logistics. - To assist the customers on their orders, find information, get advice, return a purchase or make a complaint.

Apr 2011 - Oct 2011

Department of Education Division of Zamboanga City

Department of Education Division of Zamboanga City

486 Hours On the job Training(OJT). - To ensure that all computers are working properly and to assist them in their computer related problems.

Education

Education
2008 - 2012

B.S INFORMATION AND TECHNOLOGY

AMA COMPUTER COLLEGE

Certifications

Certifications
2012 - 2012

3rd PHILIPPINE SOCIETY OF INFORMATION AND TECHNOLOGY STUDENTS REGIONAL ICT CONVENTION

Commission on Higher Education (Philippines)
2012 - 2012

THESIS: INFORMATION SYSTEM FOR DEPARTMENT OF EDUCATION DIVISION OFFICE

MY GROUP WORK
2011 - 2011

COMPUTER HARDWARE SERVICING NC II

Technical Education and Skills Development Authority of philippine government
2010 - 2010

JAVA TOOLS AND TECHNOLOGY

ACCENTURE DELIVERY CENTERS IN THE PHILIPPINES
2010 - 2010

COMPUTER HARDWARE SERVICING

AMA COMPUTER COLLEGE

Skills

Skills

LINUX SYSTEM

TPlinux System and other linux software

PHOTO EDITING

Such as Corel Draw, Adobe Photoshop and Adobe Fireworks

BASIC WEB DEVELOPING

HTML and CSS

COMPUTER HARDWARE SERVICING

Repairing Computers, Trouble shoot,maintenance, and cleaning 

COMPUTER NETWORKING

LAN/MAN/WAN, Routers,Switch, Wifi-access point, IP adress, UTP Cables

LAN/WAN

Windows Server Administration

Server installation and Configuration, domain,storage, active directory, group policy,remote access,performance

PROFICIENCY IN MICROSOFT OFFICE

Microsoft Word,Excel,PowerPoint,Access

awards

AMA COMPUTER UNIVERSITY COMMENDATION FOR GOOD CHARACTER
AMA COMPUTER UNIVERSITY COMMENDATION FOR SERVICE

PERSONAL INFORMATION

BIRTHDAY: FEBRUARY 14, 1992
STATUS: SINGLE
AGE: 23
NATIONALITY: FILIPINO
GENDER: MALE