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Summary

Highly efficient, energetic, team-player with experience in a wide variety of administrative duties, proven ability to work without supervision, a creative self-starter with good computer skills proficient in Microsoft Office applications.

  • Self-motivated with a strong work ethic and determination to complete tasks on time.
  • Outstanding organizational and analytical skills.
  • Exceptional interpersonal and leadership skills, with the ability to build positive and productive teams.
  • Impressive communication skills to communicate confidently at all levels.
  • Resourceful problem solver who thrives on daily challenges.
  • Enthusiastic friendly demeanour to quickly establish relationships with both internal and external clients.

Work History

March 2017Present

Student Service Specialist

The University of Fredericton 

Providing exceptional support to students, guiding and advising them through all aspects of their program.  Communicating professionally through email and telephone conversations.  Collaborate with numerous other departments including: Finance, Admissions and Recruitment.  Navigate Salesforce on a daily basis to access and update student personal and program information.  Maintain and create Excel spreadsheets to accurately track student progress, and program statistics.  Lead live vClass sessions during Orientation week to teach students how to navigate WebEx for their weekly vClasses.   

April 2016March 2017

Preschool Teacher

Runts n Rascals Daycare

Educating three and four year olds through creative play while providing high quality childcare. Teach children to recognize letters, numbers, and their name in preparation for kindergarten. Greet children and parents warmly with enthusiasm, creating relationships through open communication. Encourage independence through self-dressing and clean up. Follow provincial policies and guidelines regarding all daily operations.  Responsible for maintaining records of supplies and ordering when necessary.  Ran the Scholastic Book Club; putting together flyers, placing orders, distributing orders, and collecting payments.

April 20132016

Sales Lead

Rw & Co.

Provide outstanding customer service and motivate employees to exceed sales goals. Address customer inquiries, and complaints providing amicable solutions. Keep up to date with product knowledge, using that information to increase sales. Deliver effective, hands-on training to new employees and motivate existing staff to achieve top-notch performance.  Generate weekly reports for the District Sales Manager regarding new product, sale effectiveness, and current competitor promotions. 

September 20062011

Teacher

Edmonton Public Schools

Confidently taught children in diverse classrooms in grades kindergarten through six with compassion and enthusiasm. Differentiated learning through a variety of instructional techniques for students working at, above, and below grade level. Created strong, open, positive relationships between the school and home. Completed detailed Progress Reports and Individualized Program Planning throughout the year.

Education

20002004

Bachelor of Education

Memorial University of Newfoundland
19941998

Bachelor of Arts

Memorial University of Newfoundland

References