Aveda Ace | Front Line Coordinator
Eccotique Spas & Salons
• Gained trust from customers through personable, genuine interactions and my ability to think outside the box to solve and prevent problems
• Specialized in the Aveda products within the Megahair store, performing live demos for walk-ins and suggesting Aveda products based on the customer's hair and needs
• Managed in-store promotions supported by Aveda and ensured all promotional material was presented in an appealing and organized fashion.
• Trained new employees with company's values as well as my own principals to ensure success in every connection
• Managed clientele accounts by creating profiles for new customers and promoting future appointments and products
• Opening and closing procedures involved: counting cash, inventory check, summary reports and creating the daily goals for each employee