Seasoned manager, years of experience working both agency and client side. Helping clients strategically solve business problems.
Mobile and multi-channel research expertise ~ genuine love of travelling for business ~ familiar with a variety of tools ~ qualitative and quantitative methodologies to help clients answer the unknown.
Some of what I believe:
* Design experiences through user-driven research and insight, or pay the price later on
* UX people who don't collaborate and are protective over their work should think again
* Usability and accessibility mean little if enjoyability hasn't been considered
* We are all designers in some way of another, and should all care about the end experience
* Human beings are intriguing, unpredictable but fascinating creatures
* Ego within the workplace stops change - and often, change is very much needed
* Test, learn and share. And when you share, share with everyone relevant