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Work History

2016-062016-12

Team Management

Teledirect Telecommerce (Google Adwords project) - Malaysia

-Manage the performance of the whole team to ensure all targets are met. 

-Coach the low performers.

-Communicate with Clients in an effective and persuasive way.

-Analyze data and gather information to present the performance review report.

2015-062016-06

Quality Assurance Representative

Teledirect Telecommerce (Google Adwords project) - Malaysia

-Monitor and coach individuals to ensure they comply with workflow requirements.

-Support team management with data and insight of individuals' performance.

2014-012014-07

Internship - Auditor

Khairuddin Hasyudeen & Razi - Malaysia

-Examine the overall accounting system and assessed the internal control of daily transactions.

-Effectively communicate with accountants and clients.

-Complete audit report in a proper and timely manner.

2008-032009-04

Study Aboard Consultant

Dang Thanh - Viet Nam

-Assist with visa procedures.

-Communication with parents and universities / colleges in an effective way.

-Provide support to students before and after they go overseas.

2007-012007-11

Assistant Manager

Tiger Tiger Restaurant - Czech Republic

-Ensure stocks are ordered in time.

-Schedule shifts for part time and full time staffs.

-Enhance procedure to improve the customer experience.

2006-072007-01

Full-time waitress

Tiger Tiger Restaurant - Czech Republic

-Ensure customers are satisfied with the service.

-Assist manager in counting stock in and stock out.

-Take orders, make drinks, handle cash.

-Arrange events such as ceremony, birthday, Christmas and New Year parties.

2005-122006-07

Part-time waitress

Little Whale Restaurant - Czech Republic

- Ensure customers are happy with the service.

- Manage stock in and stock out, take orders, make drinks, keep the restaurant clean and tidy. 

Education

2017-02Now

Master of Management

Internation College of Management Sydney

Study about management strategies, media marketing, organization.

2010-012015-03

Bachelor of Accounting

International Islamic University Malaysia

Program covered Accounting, Management, Finance, Tax, IT.