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Summary

"As a good team player, she is always open to innovative solutions whilst maintaining a desire to be service-oriented. Conscientious, loyal and realiabe, she rapidly adapts to changing enviroment s and shows perserverance when working under pressure. She has always dealt with critism construtively, making her out as an employee with great potential..." Mr. Peter Nagel, Director, InWent Regional Office Hanoi

Bright future awaits ahead

Work experience

Jun 2014Aug 2015

Vice General Director

OTP FLC Jsc., Vietnam
  • Supported to Chairman in operating of company
  • Built strategy for business development 
  • Researched market and developed new products
  • Builand maintained contacts with local and international partners and  counterparts
  • Responsibility for setting and building ISO for company
  • Managed brand of company
  • Created, updated new job descriptions for new departments
  • Created and written contents for the company website
  • Managed, maintained and updated HR procedures 
  • Evaluated and updated all procedures of ISO quarterly
Aug 2013Jun 2014

Maternity

Maternity 

Oct 2012Jun 2013

Chief of Distribution

Money Mentorz Singapore
  • Operated all activities of Hanoi Office 
  • Built strategy and marketing plan for expanding programs of Money Mentorz in Hanoiand Vietnam
  • Planned, organized, implemented and evaluatedprograms and events to launch Money Mentorz in Hanoi
  • Recruited trainers and facilitators for events and manage them 
  • Found out, built up and maintained contacts with big partners of  schools, banks
Jun 2011Jun 2012

Northern Branch Manager

Finewines Company Ltd.,
  • Set up, operated and managedthe northern branch office
  • Created, maintained and updated guidance financeadministration and  sale procedures 
  • Monitored, controlled all payments and plan budget in accordance with  financial rules of  the company
  • Trained new staffs and evaluation them 
  • Built and developed market for the special channel and maintain them
  • Built and identified monthly and yearly target and turnover for Hanoi  branch
  • Consulted and created the commission system for sales to promote  target
  • Created and maintained job descriptions for all staffs
  • Created dynamic, friendly and attractive environment for all staffs to  connect them closer 
  • Planed, organized, implemented and evaluated events

Carry out other duties of CEO

May 2010Apr 2011

Southern Representative

Nier Fine Wines International, Germany
  • Operated and managedthe Representative Office in Hochiminh 
  • Responsibility for legal documents and procedures of the office
  • Solveddifficult cases in effective win-win way
  • Daily report verbal and written to Country Director and monthly to  General Manager in Austria and other duties of Country Director
  • Recruited new staffs and train them in all positions
  • Created and maintained HR policies and all job descriptions 

Created an excellent working environment to persuade all staffs to  challenge themselves

Jun 2004Jul 2010

Administration and Finance Officer

Capacity Building International Germany (InWent, now GIZ)

Financial Management

  • Planning, monitoring, controlling budget of regional office for Vietnam,  Laos and Cambodia monthly and quarterly for more than 75 programs and projects yearly
  • Prepared monthly, quarterly and yearlyfinancial reports to Regional  director and Headquarter in Germany
  • Managed allinternal guidelines from Headquarter and regional office in  accordance with updated regulations in Vietnam
  • Createdand updated cost norms for the regional office
  • Monitored, controlled and managedfour bank accounts in Vietnam and Germany 
  • Monitored, controlled all payment transactions in cash in accordance  with guidelines of Headquarter in Germany and EU guideline
  • Supportedand suggested director regional office in implementing  policies in the office
  • Monitored and controlled the WINPACCS accounting and monitoring  system
  • Providedguidance to project partners on InWent financial system as well as administrative and financial procedures 
  • Preparedbudget for workshops, seminars or conferences

Administrative Management

  • Managed, preparedand controlled labor contracts of staffs in Vietnam,  Laos and Cambodia
  • Finalized compensation and benefits includingSocial Insurance and  personal Income Tax for the local staffs ect.
  • Responsibilityfor operation in the office such as making travel  arrangements, hotel reservation, process visas as required and other  logistical duties
  • DevelopedHR policies in the regional office
  • Solvedthe HR problems in the office in accordance with Regional  Director
  • Managedand supervised of international internships in the regional  office
  • Managed and controlled filling system in hard and soft copy in Finance, Administration and Human resource
  • Other duties in the office

Program Management

  • Prepared, supported, organizedsecretarial, administrative and financial matters for meetings, workshops, seminars and conferences (from 40  to 1000 people) in cooperation with counterparts and partners
  • Maintained contacts and coordinated with partners in region (Laos,  Cambodia, Philippines, Indonesia …)
  • Managed, prepared and controlled all contracts of regional office with  national and international partners, organizations in Vietnam, Laos and Cambodia
Aug 1998Sep 1999

Secretary

State Audit of Vietnam Project (SRH/GTZ, now GIZ)
  • Arranged all the business trips for coordinator and experts from  Germany and USA in Vietnam such as appointments, air ticket, car rental, visa & hotel arrangement
  • Arrangedappointments for the project coordinator
  • Providedadmin assistance in arranging and organizing office events 
  • Receivedincoming mails/phone-calls/faxes/letters and routed to recipients
  • Controlled inventory and order suppliers 
  • Arrangedmeeting and taking minutes if necessary or per requested
  • Other administrative tasks assigned

Education

20042009

Financial Trainings

In Germany, Philippines and Cambodia

Training on WINPACCS accounting systems at InWent's Headquarter 

20072007

Training on Negotiation, Stress and Conflict Management Skills

Training course held by InWent Regional Hanoi

20062006

Training on Human Resource Management

Training course held by InWent Regional Hanoi

20052005

Training on Moderation and Visualization Skill

Training course held by InWent Regional Hanoi

19941998

Bacherlor

Phuong Dong University

German and English languages