I am an Application Development Manager / Project Manager with experience implementing applications for large retail and financial companies. I have extensive experience with diverse technologies and vendor packages. I have the proven ability to implement creative, cost-effective, and practical solutions and am a recognized problem solver.
I am passionate about building strong, collaborative relationships with the business community. One of my unique talents is the ability to bridge the IT / Business gap. My goal as an IT manager is to provide exceptional customer service to the business. My proudest career moment was when a warehouse associate told me after a system modification automated the ordering process, "Thank you. You changed my life".
I provide a unique perspective when problem solving. I saved my companies millions of dollars with my ability to step outside the box and to identify simple, elegant solutions. In addition, I reduced project estimates by hundreds of thousands of dollars and hundreds of hours by identifying cleaner and more effective solutions.
My philosophy of implementing a "zero support" model for my applications also resulted in savings of hundreds of thousands of dollars. In short, I make problems disappear. I am an expert in resource allocation and in providing excellent support with minimal resources. In addition, by reducing the number of necessary support resources, my teams were able to work on high priority projects without having to increase overall staffing levels.
My managers have all valued the fact that they never had to worry about my applications. My ability to resolve issues and provide clear status reporting allowed them to focus on more important tasks.
I am looking for an opportunity to apply my unique combination of people, project, and technical skills to provide world-class solutions to complex business challenges.
- Customer service oriented with the proven ability to build strong, effective business / IT relationships.
- Creative, practical problem solver who takes ownership of and provides value to my projects and products.
- Business continuity / disaster recovery planner.
- Extensive vendor package management experience (including purchasing, implementation, and support).
- Project / Product management..