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Work experience

Jun 2007Present

Leasing and Service agent

Real Page Inc

Telecommunications ServicesTake in-bound service request calls from residents Accurately record service issues into automated tracking systems Effectively monitor open tickets until proper resolutions is achieved Escalate issues in accordance to Call Center guidelines when necessary Respond rapidly and accurately to on-line requests for information

Apr 2005Apr 2006

Assembly Line

Spherion/Blockbuster Warehouse

Transport and Storage - Materials I worked on the assembly line pack movies and other items for all the Blockbuster Warehouses around the United States. I also had to Pull Orders and use a Pallet Jack.

Apr 2002Jan 2005

Customer Service and Professional Sales

Frisco Dodge

RetailMy job at Frisco Dodge included Customer Service & Sales on a daily basis. I had to help the customer get all their needs and as many wants as possible based on their budget. After finishing the sale I always made sure to keep in contact with my customer making sure that there were no problems and asking for friends and family members that may be interested. I quickly found out that people by from people they like.


Aug 1999May 2000

Tyler Junior College


Customer Service