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Summary of qualifications

  • Twenty-two years of directorate, supervisory, and leadership experience.
  • Fifteen years of Operations Management, Systems Development, Human Resources, Recruiting, and Marketing experience.
  • Expert computer skills including all Microsoft Office programs, Human Capital databases, and Internet research.
  • Practical knowledge and application of labor laws, developing and facilitating best business practices, advertising, interviewing, public release writing, outplacement counseling, public relations, systems implementation, system consulting and design, and market share analysis.

Work experience

Professional experience

2007 – PresentUnited States Army – Medical Command


  • Directs and manages a 37 person Career Counselor retention team that is globally dispersed throughout the continental United States, the Pacific Rim, Alaska, Europe, and Asia; directly impacting the military careers of over 35,000 personnel.
  • Improved the retention of personnel within the organization from 77% to over 200% through innovation and “out-of-the-box” thinking within months of taking the position; maintaining that momentum year after year.
  • Uses fiscal responsibility and prudence which saves the American public over 25 million dollars by avoiding unnecessary retraining of personnel.

2004 – 2007United States Army – Training and Doctrine Command

Human Resource Manager

  • Overcame considerable operational challenges, due to the war on terror, through intense mentoring and leadership enabling the consistent accomplishment of over 190% of retention production goals each year.
  • Implemented an efficient and innovative process that increased the client appointment rate by over 80% resulting in an increased production accomplishment of 198%.

2001 – 2004United States Army – Recruiting Command

Sales Manager

  • Developed a training and mentoring process that stimulated the sales team to increase recruiting production accomplishments from 50% to well over 160%.
  • Designed and implemented a production management system that efficiently identified and increased the production of low performers.

1994 – 2001United States Army – Recruiting Command


  • Developed new practices to penetrate target market, resulting in a consistent office sales market share increase of over 50%.


TUI University


2007 - 2009TUI University

Master of Business Administration

  • Human Resource Management
  • GPA 3.36

2005 - 2007TUI University

Bachelor of Science

  • Business Administration
  • Magna Cum Laude
  • GPA 3.66


  Additional professional qualifications and training   U.S. Army Sergeants Major Academy (Operations Management); U.S.D.A Management Controls Administrator Course (Contracting Manager); Health Insurance Portability and Accountability Act (HIPAA), Wide-Area Work Flow (WAWF), HR Manager Course (Advanced); Sales Manager Course; Career Counselor Course; Recruiter Course; Advanced Leadership Courses.