Robin Byers

Robin Byers

Work History

Work History

Jan 2011 - Present

Rural Route Carrier

United States Postal Service

This is a part time position that only quarantees me one work day per week.  Duties include: Reporting to postal annex, sorting and casing the mail for the route.  Delivering to make sure that each piece of mail and parcels are delivered in a timely manner and to the correct recipient.

Feb 2008 - Sep 2010

Owner/Office Manager

Franchise Dealer Service

Own business/Office Manager. Job includes all aspects of office work. Speaking with potential customers via phone and email, listing vehicles on the internet, title work, notary, filing, bank deposits, collections, lot and internet sales, internet marketing.   Ordering and obtaining supplies for office and shop. 

Sep 2006 - Feb 2008

Animal Service Officer

Henderson Co. Animal Services

Animal Service Officer. Duties included: Picking up unwanted, stray,

abandoned, and vicious animals as needed. Assisting public in handling

neighborhood disputes involving animals. Issuing citations and appear

in court when needed. Handling possible rabid animal cases. Cleaning

kennels and animal cages each morning and afternoon to assure that they

were sanitized for the animals and presentable to the public. Cleaning and

bathing adoptable dogs, puppies, cats and kittens when needed.

Administering medications to puppies and kittens when needed. Injecting

microchips into adopted animals. Assist the public with animal adoptions.

Mar 2003 - Sep 2006

Owner/Office Manager

Franchise Dealer Service

Own business/Office Manager. Job includes all aspects of office work. Speaking with potential customers via phone and email, listing vehicles on the internet, title work, notary, filing, bank deposits, collections, lot and internet sales, internet marketing.   Ordering and obtaining supplies for office and shop. 

Dec 1994 - Jul 1999

Animal Control Officer

Rowan County Animal Control

Animal Control Officer II/Field Supervisor. Duties included: Act as lead ACO/Field Supervisor by assisting the Animal Control Supervisor in ensuring all calls were handled correctly and whether follow-up was needed. Determine priority of all incoming calls and distributing calls to ACO’s. Receiving calls and handling complaints about ACO’s. Daily meetings with ACO’s about daily activity. Patrol assigned areas of the county, noting violations of animal control laws, issuing citations, warning citizens of violations and picking up and/or otherwise controlling stray animals. Appearing to testify in court as needed. Canvass neighborhoods going door-to-door verifying the number of pets owned and obtaining proof of rabies vaccines. Keeping records of ACO’s canvassings of neighborhoods and ensuring each officer canvassed a minimum number of properties each month. Assists in euthanizing unwanted, stray and rabid animals detained at the shelter. Tranquilize animals at the request of citizens and law enforcement officers. Complete reports involving actual complaints and action taken. Respond to and investigate complaints by citizens in attempts to resolve problems by negotiating satisfactory action of compliance. Handle 95% of all cruelty cases. Work with Humane Society when needed. Assign community service workers their assignments, keep records and hours, sign off and report as needed. Vaccinate puppies and kittens brought into the shelter. Process animal bite reports from the sheriffs department. Assist visitors in pick up/adoptions of animals. Assist in office duties as needed. Maintain animal shelter cleanliness on a daily basis.

Education

Education
May 1983 - May 1983

GED

Rowan/Cabarrus Community College

Skills

Skills

Handling Animals in Stressful Situations

Customer Relations

I have had the opporunity to work with the public in the Animal Control profession and the used car business.  I am very good at communicating with the public face to face, via phone, through internet marketing and social networks. 

Interent Marketing/Sales

I have several years experience in internet marketing.    I have successfully used Autotrader, Craigslist, Cars.com, and Ebay, for marketing and sales.   I have used several Social Media networks, such as Facebook and Twitter,  to generate customers also.  I feel that my internet abliities are suitable for any marketing or sales position.

Summary

To work with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction.

Interest

I am a hobbyist, freelance, photographer so being outdoors with my camera is one of my favorite things to do.  It is a rare thing to find me anywhere without my camera in hand.   I have shot several equestrian events and have sold several prints.  I love animals and spend alot of time outdoors with mine.  

Certifications

Certifications

Basic Animal Control Academy

Gaston College