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Work experience

May 2011Present

Assistant General Manager

Burberry

Responsible for:

  • Retail Led Growth – monitors and speaks to all key performance indicators (conversion, UPT, ATV, sales goals, shortage control).
  • Leadership – talent mapping, actively involves team in goals/objectives, coaches and gives feedback, tracks progress of associates, delivering monthly performance reviews, guidance in building a strong client base, ongoing training, new hire on boarding.
  • Operations – payroll, SAP inventory control, business recaps, replenishment, visual presentations, coordinating bi-annual inventory, shipping/receiving, building maintenance, ancillary vendor’s software.
20072011

Owner

Sovereign Hearts

A three-fold entrepreneurial endeavor that included visual merchandising, sewn products, and a graphic t-shirt line. 

1.Visual Merchandising clients included: Prior Attire, BluJeanius, Her Majesty’s Closet, Clair de lune, and Stone Spirit Lodge.

  • Resourcefully and imaginatively created compelling displays for budget conscious clients.
  • Clients reported an estimated 25% increase in foot traffic attributable to window displays.
  • Planned and designed themes; built or resourced eye-catching props.
  • Nimble response to sales of product from window with alternative plans.
  • Designed and installed window displays on short notice.
  • Creatively dealt with display areas that were less than optimal including: limited space, ceiling height, and poor lighting.

2.Handbag and Small Accessory Line

  • Creator of original line fashioned predominately from vintage and reclaimed fabrics and embellishments.
  • Source all materials and embellishments from secondary market suppliers.
  • Responsible for marketing, sales, and maintenance of wholesale accounts.

3.Women’s Graphic T-shirt Line - Created a line of eco-friendly inspirational women’s t-shirts.

  • Maintained a line of 29 SKU’s.
  • Expanded to eight wholesale accounts spanning from New England to Florida to Colorado.
  • Methodically guided all design aspects for consistent brand identity.
  • Oversaw trade marking process of business name.
  • Lead website development and maintained its content.
19881995

Assistant Manager

Hermes of Paris

Assistant Manager responsibilities included:

  • Houston ($1 million in annual sales): Key participant in store opening. Lead staff of eight and oversaw the gallery space which required the changing of exhibits and deep product knowledge for tours.
  • Palm Beach ($2 million in annual sales): Key participant in revitalizing Palm Beach location with new store site. Lead staff of four.
  • Maintained all aspects of inventory control including:  bi-annual physical inventory, shortage/overage reconciliation, intra-store transfers, shipping/receiving national and global parcels, managed customer owned goods, damages, loss prevention, point-of-sale, and price adjustments.
  • Coordinated outside vendor relations for supplies and equipment rental. 
  • Visually merchandised all areas of store including leather handbags and accessories, table top, women’s and men’s ready-to-wear, fine jewelry, and home décor. 
  • Acquired and maintained deep product knowledge for staff training and customer relations.
  • Demonstrated gift for establishing and maintaining long term relationships through deep customer engagement and extraordinary service.
  • Served as interim Manager at the Boston and Fairfax, VA locations.

Education

San Jacinto Junior College

BS

North Texas State University

Skills

Sewing
PhotoShop

Window Portfolio Examples

Professional Summary

Highly creative fashion industry professional with experience ranging from Hermes of Paris to home grown start-ups.  Proven skills and experience creating dynamic and engaging visuals that generate interest and drive business.  At ease working through ambiguity and complex projects while leading day-to-day operations.  Engaging, intuitive, and able to quickly establish and build relationships with co-workers, clients and customers. 

Clients Quotes

“Leslie is a delight to work with,       creative ideas are always flowing, understands what my store window visual needed to be, managed time schedule well and very reasonable costs. Would definitely have Leslie merchandise for me again."

“Leslie easily took our ideas to the next level for our Retail Store Display Windows. Superlative comments have abounded from customers who have walked in to say how much they liked the Window Displays. At this stage we know several items have been sold directly from the Window Displays. We highly recommend Leslie!!!”

"We had no idea what a truly well-concepted and imaginatively designed window display could do for our business until Leslie brought her great vision to our lingerie boutique.  What she does is so much more than just color coordinating some merchandise and re-dressing mannequins.  Our windows are now a true sales tool that stops traffic, makes them notice, and entice them to come through our doors."