Summary

High Impact Senior Human Resources Professional

Human Resource Management ~ HR Generalist Activities

PMS ~ Employee Engagement ~ Organizational Development

Client Relationship Management ~Talent Acquisition ~ Strategic HR

Talent Management & HR Operations

Driving Strategic HR initiatives to realize bottom line results and enhance employee engagement in the pursuit of organizational objectives across diverse set of industries.


Work History

Work History
Apr 2015 - Present

Assistant Manager HR

Zen3 InfoSolutions(India) Limited
  • Diagnosis of organizational issues through various data collection methods including interviews, observations, surveys and focus groups.
  • Use information to customize individual or Organizational Development interventions in the areas such as process facilitation, new leader assimilation, team development, performance improvement, organization design, and change management.
  • Supporting business on various HR benchmarking initiatives for enhancing employee productivity Development & Employee Engagement Manage employee Self Development Plans(SDPs).
  • Identify and prioritize organizational needs to provide training for capability development Assessing functional and behavioural training needs(TNI) emanating from business objectives, design training modules and implement the training calendar with ROI.
  • HR Operations & Talent Management (Induction, MIS Reports, Internal Communication, Exit Management, Payroll Inputs, Employee Engagement, Vendor Management, Coordination with vendor for Statutory Issues, Employee Productivity.)
  • Provide final resolution to all employee relations issues either independently or in consultation with other HR areas like Legal, HR Governance & Internal controls.
  • Managed the change from ad-hoc to methodical and system based evaluation of performance, directly linked to compensation philosophy and Variable Performance based Incentive Plan(VPIP) Design/Review and implement HR Policies, Organizational Structure Design, Designing Job Description and Key Result Areas(KRAs), Performance and Reward Management, Training Activities, Budgeting & Administration.
  • MIS Reports; Maintaining daily/monthly report of the candidates, maintaining Contractor Engagement & Bench Management report, Headcount & Budgeting Report, weekly Attrition Analysis, Joining & Exit report.
  • Oversee the administration & Facility related activities in finalizing the infrastructure and negotiations with Vendors and Service providers
Jun 2013 - Mar 2015

Took up the role of Mother :)

Was on Maternity Break
Aug 2012 - May 2013

Assistant Manager(Talent Management Group)

Mistral Solutions Pvt Ltd


  • Joining, Induction and On boarding
  • Payroll & Leave Administration
  • Performance Management System
  • Rewards & Recognition- Implemented the Reward and Recognition program to strengthen by introducing non-monetary as well as monetary rewards for both individual as well as team on a quarterly, six monthly and annual basis.
  • MIS, DBMS and other miscellaneous analysis - Maintaining daily/monthly report of the candidates, maintaining Contractor Engagement & Bench Management report, weekly Joining & Resignation report.
  • Employee Relations
  • HRMS Tool
  • Time Office Management
  • Training & Development- from TNI to training calendars to training budget approvals to successful implementation of the training and development programs 

Special Initiatives:

  • Designed Employee engagement activities to boost team bonding and employee morale.
  • Cleaned up the Adrenalin (HRMS) tool and gave trainings to all stake holders to ensure the proper and full functionality of the tool.
  • Reduced the productivity loss by 15% by strict monitoring of work timings through biometric tool.
  • HR Policies – Revised the HR Policy manual by introducing policies covering every aspect of the functioning of the organization
  • Played a key role in developing and publishing the company internal magazine on a monthly basis.


Nov 2010 - Jul 2012

Assistant Manager HR

Serco Global Services Pvt Ltd
  • Manpower Planning & Talent Acquisition- Actively involved in hiring and background checks of the employees
  • Induction – Organizing, scheduling of the induction program.
  • Employee Communication – Conducting skip level meetings, One on Ones, Stay Interviews &  closing issues that are brought up, dissemination of organization wide communications within the client groups
  • Manpower tracking – Database maintenance & involved in preparation of various reports on Headcount, Attritions Dashboard Manpower tracking – Database maintenance & involved in preparation of various reports on Headcount, Attritions Dashboard & Analysis & Analysis.    
  • Grievance handling – Issues related to salary, appraisals, promotions, and transport, medical insurance claims
  •  Employee counseling – Counseling , Motivating employees & resolution of issues where possible Rewards & Recognition
  • Payroll & Leaves Administration – Finalizing the Payroll reports & coordinating with the payroll team for payroll generation.
  • Deployment of all new initiatives & Policies – Ensuring 100% awareness through workshops, mails, posters & addressing queries
  • Separations – Exit interviews (conducting, documenting, and analysis), also ensuring that employees leave on a good note.

Special Initiatives:

  • Designed the HR one on one dashboard.
  • Actively involved in modifying / revamping various HR policies.
Dec 2005 - Nov 2010

Employee Relations -Team Leader

SITEL India Pvt Ltd
  • Resourcing & Recruitments
  • Psychometric Tools Induction and On boarding
  • Payroll & Leave Administration Performance Management System
  • Training & Development Resource Management
  • HR Polices & Procedures HRIS
  • Exit Interview Retention Management
  • Process Re-Engineering Talent Management Surveys
  • Reports & Presentations
  • Special Initiatives: Redesigned the Induction procedures to increase Employee Delight factor from 50% to 95%. Designed and Implemented Bench Policy to manage the bench resources. Re-Designed the employee query tool called“ Milap” to capture employee satisfaction which in turn was included in the HR team KRA's. Responsible for Weekly, Monthly, Quarterly, Half Yearly & yearly Performance Dashboards for the whole site of 1200 fte.
  • Single Point of Contact for all HR MIS Data & Analysis for Employee Satisfaction Survey(ESAT Survey) Attrition Analysis, Performance Analysis, Attendance Analysis Part of the team involved in design, setting up and launch of the Attrition Monitor application

Education

Education
Jan 2008 - Jan 2010

M.B.A -Human Resources

Sikkim Manipal University
2002 - 2005

B.Sc

Andhra University

Certifications

Certifications
Jan 2010 - Jan 2010

Certified Lead Auditor ISO 9001:2008

British Standards Institute

Certified to lead ISO 9001 audits and certify MNC's

Jan 2010 - Jan 2010

Certified Lead Auditor ISO 27001

British Standards Institute

Certified lead ISO 27001 audits and certify MNC's

Jan 2008 - Jan 2008

Six Sigma Green Belt Trained

Institute of Sigma Learning

Interests :

  • Reading Books
  • Solving Sudoku
  • Playing Mobile games 
  • exploring new Apps