Results-focused Systems Engineer with broad, deep experience in both Windows-based and Open systems administration and support.  Drive to standardize and automate key system maintenance and configuration processes.  Demonstrated track record in system configuration, change management research, script/automation development, migration, and maintenance; excel at multi-site implementations.  Detail-driven multi-tasker who thrives in deadline-driven environment. Experienced project technical leader with excellent record of meeting deadlines, exceeding budget targets, and streamlining work processes. Ready and able to quickly master new technologies and tools to deliver results for the businesses I support.

Selected achievements

  • Coordinated a multi-site upgrade project ensuring successful update of CA ControlMinder installations on the corporate wide UNIX, Linux, and AIX servers.
    • This included scheduling, Change Process management, and delegating assignments to contracted labor force.
    • This project also included the addition of UNAB (UNIX Authentication Broker, which enables use of Active Directory user credentials in open systems environments).
    • Upgrade deployed in all lower and higher environments consisting of over 2000 servers within a period of 16 months.
    • Worked with Production Control teams to improve efficiency of future rollouts by including this agent as a part of the standard build for servers.  This will permit future updates to occur in a single fiscal quarter.
  • Responsible for technology review and update of a SharePoint and SQL-based Enterprise Onboarding process. Tools were revised to eliminate bugs and to streamline functionality. 
    • Work required coordination of onshore, offshore and vendor resources.
    • Attained an excellent outcome with a difficult vendor.
    • Identified simplification strategies, resulting in early completion of key deliverables.
    • Used remaining contracted hours to coordinate vendor training of support team.   
  • Created configurable notification processes for two PKI Certificate Authority platforms. These processes automate expiration notifications to business leaders/stakeholders in a hierarchical fashion according the remaining lifespan of the certificate.
  • Crafted a process that streamlined and transformed the virtual server build process into a single click solution reducing the build time from 2 weeks to 3.5 minutes.
    • Saved $200,000.00 annually in contract labor and permitted engineers to focus on more vital tasks.
    • Improved accuracy and provided business partners with faster and more consistent service.
    • Enabled ongoing biannual review process with all stakeholders.
  • Design, deployment, and maintenance of multiple enterprise environments consisting of over 800 servers and 6000 workstations consisting of a broad range of technologies.
  • Experienced in analyzing, researching and testing the impacts of changing protocols and network services.
    • Created "Linux LiveCD" with an embedded automated testing suite utilized in testing network protocols.
    • Investigated and implemented testing strategies for new IPv6 protocol.
  • Read, write, and speak Spanish and English - Volunteer as translator/interpreter at local clinic and overseas missions as Interpreter between doctors and patients.

Work History

Work History

Senior Systems Engineer

2013 - Present
Supervalu Inc.

System Engineer II

2012 - 2013
Idaho Power

Systen Engineer III

2002 - 2012
Contractor @ Hewlett Packard - Boise, Idaho



Learn Chef - Chef Fundamentals series – Chef On-Line Course

20412 Configuring Advanced Windows Server 2012 Services (OLL) – Microsoft On-Line Course

Active Directory Federation Services 2.0 – Microsoft On-Line Course

10961 Automating Administration with Windows PowerShell 3.0 – Microsoft On-Line Course

System Center Configuration manager (SCCM 2012) – CBT Nuggets On-Line Course

Information Technology Infrastructure Library (ITIL) – CBT Nuggets On-Line Course

Citrix Certified Administrators Preparatory - Alternative Technical School, San Diego, CA

Microsoft Certified Systems Engineer Preparatory - Mt. Sierra College, Monrovia, CA

Leadership for the 21st Century - Azusa Pacific University, Azusa, CA

Notable skills and Tools Summary


  • CA – ControlMinder suite (Access control, Enterprise Manager, UNAB, PUPM/SAM)
  • Create appropriate troubleshooting documents, knowledge documents and other support materials
  • Enterprise Level support and troubleshooting skills
  • NetIQ products (DRA, GPA, Security Manager and Aegis Workflow)
  • Identify opportunities to improve and streamline processes and workflows, and create work plans and estimates in support of changes, as needed
  • With only general direction and guidance conduct special assignments of a highly complex and technical nature and develop alternative strategies which have an important effect on planning or meeting objectives
  • Unix file and system command proficiency
  • Database experience with SQL and Oracle database
  • RSA SecurID System Administration
  • Deploy, manage and maintain Microsoft Exchange Server
  • Implement Dynamic Host Control Protocol (DHCP) Server
  • Perform Hard Drive Imaging
  • Exchange Server Installs and administration
  • Microsoft Active Directory User/Group/Computer Accounts
  • Modify Microsoft Active Directory OU/Group Policies
  • Deploy, manage and maintain
  • Microsoft Public Key Infrastructure (PKI)
  • Enterprise System Administration
  • Technology expert, coach and mentor junior staff and other teams as needed, serve as advisory resource to management and staff
  • Exemplify excellent written and verbal communication skills
  • Configure Network Devices Using Integrated System Control



Citrix Certified Administrator Certification (2000)

Microsoft Certified Systems Engineer Certification (1998)

Microsoft Certified Professional Certification (1998)

  • VMware
  • vSphere
  • vCenter Orchestrator
  • Training and Instruction Management
  • Operating System Integration
  • Procedures
  • Protocols
  • Quality Center
  • Code and Scripts
  • Standards and Compliance Verification
  • Software and Hardware Implementation
  • Bilingual
  • Mac OS X
  • HP-UX
  • Sun OS
  • Linux
  • PowerShell
  • Python
  • Kornshell
  • JavaScript
  • SCCM
  • WSUS
  • MS-Cluster
  • SQL
  • Exchange
  • Citrix
  • Novell
  • Microsoft
  • SharePoint
  • DFS
  • DNS
  • WINS
  • DHCP
  • InfoPath
  • nCircle Configuration Compliance Manager
  • NetIQ app manager
  • SolarWinds Orion
  • LOGINventory
  • SMS
  • Spiceworks
  • Ipmonitor – SolarWinds
  • Aegis
  • putty
  • Open Systems
  • Workflow
  • Bash
  • SH
  • NetIQ Directory and Resource Administrator
  • Apache Directory Studio
  • SUN/Oracle IDM
  • RSA Envision
  • Oracle DSCC
  • Symantec Managed PKI for SSL Control Center
  • Soap/Web Services
  • IP v6
  • Chef
  • Apache