Education

Education
Aug 2005 - May 2009

Bachelor of Arts

University of Illinois at Urbana-Champaign

Specialization in South Asian and Middle Eastern Studies,

Specialization in Urban Planning and Development Studies

Minor in French Language

Certificate in International Business

  • Cumulative GPA: 3.49/4.00

Work History

Work History
Aug 2006 - May 2009

Senior Cashier/Customer Service Representative

Krannert Center for the Performing Arts
  • Thrived in a fast-paced and high-stress environment while maintaining a high level of customer service
  • Coordinated ticket sales for up to 3,700 people at once in person, on phone and online
  • Planned and assisted with training and employee development sessions
Aug 2008 - Dec 2008

Global Studies Teaching Assistant

University of Illinois at Urbana-Champaign
  • Taught and led a class of 25 students in globalization course
  • Helped students integrate into the campus community and develop the skills necessary to be successful in college
  • Functioned as a mentor and resource to freshman students regarding global awareness and their impact on society
May 2008 - Aug 2008

Project Manager

Jordanian Hashemite Fund for Human Development
  • Analyzed successes and failures of a microfinance project in Kafrein, Jordan to write a report and recommendations for future microfinance projects in Jordan
  • Utilized strong communication skills to report on and investigative project
  • Edited, transcribed, and assisted with translation of interviews and documents crucial to the project
  • Organized new marketing campaign for a local weekly farmer's market resulting in increase in vendors and patrons
  • Wrote material for and edited new website for the organization
  • Successfully accomplished tasks independently and without major guidance
  • For additional information please visit: http://www.johud.org.jo/IV.laura-progress-report.html

Skills

Skills

Writing

Strong writing skills with experience in transcribing long, complex documents and lectures Experience in writing website content, formal report writing, and some French translation Strong communication skills, specifically with regards to cross-cultural communication and online communication

Social Media Tools

Strong knowledge of and experience with social media tools such as blogging platforms, news aggregators, RSS feeds, tagging, Twitter, Facebook, online communities, etc.

Computer Skills

  VBA, SQL, Adobe Illustrator, Adobe InDesign, Microsoft Office, Apple operating systems, Windows Operating Systems, Joomla!, HTML, CSS, Dreamweaver, blogging platforms, RSS, ability to quickly learn new applications  

Hindi and Urdu Languages

French Language