My objective in life is to become successful in whatever I do. I want to have a well paid career, a family, and have the funds to treat them to whatever they need or desire. I will work hard towards my life goals in order to succeed in this dream.
My interests include,
Reading books such as: Sci-fi, romantic comedies, fan-fi etc.
Socialising With friends and family,
Watching my favourite TV Programs, Particularly the bill, Hollyoaks, ghost whisperer,
I believe in family sitting together at meal times discussing our days activities and doing things together.
I am a reliable, Trustworthy, loyal and consciences, individual who enjoys working to meet targets and can work well in a team. I am a good communicator, an excellent motivator for my team, enjoying helping people and I believe I would be a credit to any company.
Sep 2002 - Aug 2007
St roberts of New minster school
Art - A
Media Studies - B
Maths - C
English Language - C
English Literature - C
Science double award - CC
Religious Education - C
Geography - C
Graphics - C
Adult literature - Level 2 - Pass
Jun 2008 - Dec 2008
Customer service/ retentions advisor
When I first started at 2touch I was in an inbound retention role for Setanta sports trying, and regularly succeeding, to keep customers that where wanting to cancel their existing accounts. After a few months I was moved to an outbound role where I called existing customers that had outstanding amounts due on their accounts. I understand how to build Rapport and use empathy with customers.
When the customer service Lines were over run with calls we also covered this to reduce the high income of calls.
During this role I learned to hit targets and meet deadlines to high standards.
I was Involved in helping to produce affective ways to motivate my fellow team makes with different types of games and incentives.
Jul 2007 - Feb 2008
During my time at Evans Halshaw I took part in Sales and purchase ledger roles.
Payroll and assisting in month-end reconciliations,
Sending out invoices,
Chasing inter and outer company debts.
I gained many skills in this role such as organization skills and team work skills. I was also involved in organizing staff parties and stock take. I learned to use the switchboard as I covered it when the receptionists when on their brakes.
Art in Boxes