Client and customer management:
-Natural and friendly interpersonal skills essential to this customer orientated role
-Product research, excellent communication skills and good knowledge of the various services available to both customers and clients, allowed for efficient yet thorough service outcomes.
-Experience gained of communicating with clients and customers on both phone and email correspondence
-Broadened personal understanding of accountability, situational management, and social adaptability, which are all integral to customer satisfaction and care
-Organisational skill required and developed in the process of planning events, detailed account of products and client information, dates and programme of events kept.
-Experience gained of liaising with affiliated professional bodies
-Knowledge gained in database management, communication, team work and initiative based tasks
Reference: Hugh Goring, 07730937178, 10 Victoria Street, Perth, PH2 8LY
note: also worked for Frames from 01/04/2014 - 01/06/2014 and 01/05/20313 - 15/06/2013