• Bournemouth, Dorset
Laura Horwood

Laura Horwood

Marketing Placement


I am a very outgoing young woman who loves taking any challenge head on. I enjoy working in teams both leading them and being a member of them, these skills I have learnt from my 12 years in Scouts and 9 years in St. Johns Ambulance. I enjoy extreme sports such as Snowboarding and white water Kayaking which has helped me to develop skills in thinking fast and making decisions efficiently. I find it easy to work with little instruction and I am able to work on my own initiative, I am developing these skills further at university.I am very computer literate and I enjoy working with both customers and colleagues. I am a very dedicated person and achieve my goals efficiently, during my time at school I found how competitive I am as I was in many sports teams. During my time in scouts I realised my passion for extreme sports which made me realise how I like to push my boundaries both mentally and physically and will do my best at anything I put my my mind to.



BA Honors - Business Studies Majoring in Marketing

Sep 2014 - Jul 2018
Bournemouth University

I am in my second year of a BA Honours Business Studies degree and I am majoring in Marketing. I aim to achieve a 2.1 or higher in my second year.

BTEC - Level 3 - Business Studies

Jan 2013 - Jul 2014
Bournemouth and Poole College

My final grade for this was DDM - Distinction, Distinction, Merit. I covered many subjects on this course as well as getting a Distinction in Advertising, Marketing, and Law.


Sep 2005 - Jul 2010
St. Clement Danes

B- Mathematics

B- Biology

B- Food Technology

C- Chemistry

C- Physics

C- English Lit

C- English Lang

C - ICT (since my GCSE's I have improved my I.T skills and I am very computer proficient.)

Work History

Work History

Store Assistant

Oct 2015 - Present
  • Offering advice to customers and help with their purchases. 
  • Handling cash and operating a till.
  • Liaising with customers. 

Telesales Agent

Jun 2015 - Sep 2015
Solar Dawn
  • Booking and organising appointments over the phone.
  • Cold calling and managing leads. 
  • Keeping a good telephone manner.
  • Working towards targets and goals.

Store assistant / Till manager

Jun 2014 - Mar 2015
Home Bargains
  • Assisting both colleagues and customers.
  • Managing till staff.
  • Operated the tanoy.
  • Dealing with complaints.
  • Managing stock and Discounts.

Admin & Receptionist

Feb 2010 - Sep 2013
Local Lawnmower Repairs
  • Liaising with customers, booking appointments. 
  • Customer relations. 
  • Designing and implementing advertising campaigns. 
  • Sorting payment methods and handling cash.




Having done a BTEC and recieved a distinction in this topic and currently doing a Degree in marketing I feel I have quite an extensive knowledge of this field.


I have previously designed and implemented a advertising campaign for Local Lawnmower Repairs which boosted custom 2 fold.

Computer Literate

I am very computer literate and can use most programs without help.

Client Relations

Having worked in retail and in B2C relations I have very good manners both in person and over the phone.

Business Development

At Local Lawnmower Repairs i helped to build the business from scratch as well as organise and help grow the company.


Having previously worked in both retail and telephone roles I have been able to hone this skill further.

References are available upon request.