Holder of Bachelor's Degree in English who effectively conveys information verbally and in writing. Currently seeking Master of Science Degree in Project Management to gain more experience in fostering positive stakeholder relationships in all project management processes. Over ten years of technical support experience with demonstrated talent for identifying, improving, and streamlining complex work processes. Over four years of content management and social media marketing and analytics experience. Exemplary organizational skills with a high degree of detail orientation. Proficient in Microsoft (MS) Office Suite, MS Project, Oracle PeopleSoft Applications, Adobe Creative Cloud Applications (Photoshop, InDesign) and WordPress Content Management Publishing.