Download PDF

Summary

Qualified receptionist with over eight years of varied administrative work experience and proven ability to handle and manage office environment.Possesses effective organizational skills in addition to willingness to work above and beyond the call of duty.

Work History

Aug 2008Present

Receptionist

HEALTHSPAS Guide and ALL4WOMEN.CO.ZA

DUTIES:

  • Tend to all incoming calls, screening, taking correct messages
  • Assisting with general office duties
  • Ensuring your reception area are kept tidy and organized
  • Very Flexible and helpful
  • Social Media Marketing
  • Customer Service
  • An effective filing and record-keeping system Administrative support
  • Provided to management Administration of small purchases Switchboard
  • Invoices, Microsoft Excel and Word, MS Excel, Google Docs
  • Stats generation on Constant Contacts and Sense Studio
  • Receiving of packages
  • Call Centre experience
  • Google Analytics and Google Adsense for newsletters
  • Managing database and subscribers
  • All rounder in office duties

REFERENCE: Charmaine Pillay (HR)
CONTACT NO: (031)242 2220

May 2008Aug 2008

CONSULTANT

KZN OILS

 PROBATION

DUTIES:

  • Placing of orders of diesel and lubes orders for Municipalities
  • Following up on delivers
  • Assisting with and equipment client queries,
  • Truck station

REFERENCE: AMRIT SINGH

CONTACT NO: (031)570 0500


Education

2012Present

Human Resources

IQ Academy 

Human Resources incomplete

Oct 2006Nov 2006

Introduction to Personal Computers

HI-TECH COMPUTER SCHOOL

Ms Word and Excel

Powepoint

Ms Access

Internet and Email


Jan 1998Dec 2000

Matric

Umbilo Secondary School

Skills

  • In depth knowledge of Microsoft Office and internet.
  • Excellent Telephone Etiquette
  • Relevant experience in software applications such as Google Analytics.
  • Relevant experience in Google Adsense
  • Social Media Marketing
  • Quick learner of new software applications.
  • Word processing - Ability to type  words per minute.
  • Proficient in spelling and grammar in English.
  • Professional verbal / written communication skills.

Personal Attributes

  • Accuracy | Excellent organization skills | Confidentiality | Planning and Time management
  • Initiative | Reliability | Stress tolerance | Customer-service orientation.
  • Willing to work in a flexible schedule and high workload.

Certifications

Jan 2014Mar 2014

Google Business Application

Ultigence E - Learning College

Google Apps

Jun 2012Jun 2012

Telephone Etiquette

Corporate Business Management (CBM Training )
Mar 20122012

Exceptional Customer Service

Seminar Warehouse

Customer Service

Dec 2007Dec 2007

Handling of Difficult Customers & Telephone Ettiquette

CIDA Learning

Telephone Ettiquette and Difficult Customers

Oct 2006Oct 2006

Introduction to Personal Computers

H-Tech Computer Training Centre

Ms Word and Excel

Powerpoint

Ms Access

Internet and Email