Summary

“Whoso would be a man, must be a nonconformist. He who would gather immortal palms must not be hindered by the name of goodness, but must explore it if it be goodness. Nothing is at last sacred but the integrity of your own mind. Absolve you to yourself, and you shall have the suffrage of the world."

-Ralph Waldo Emerson

Dedicated, independent thinker with a drive to learn, to grow, and to achieve.  Current professional interest is directed at creating efficiency and patient/provider satisfaction in the Outpatient Medical workflow.  Specific area of focus is in the implementation of the MedInformatix PM/EHR with Billing software. Continue to work with excellent MedInformatix staff to design and implement new project management benchmarks and improve departmental operations.

Work History

Work History
Oct 2012 - Present

Project Manager

MedInformatix, Inc.
  • Perform Customer Assessments to define Customer Future State with MedInformatix PM/EHR Software Solution.  
  • Outline Project Deliverables and Scope to appropriately manage Customer expectations and resource allocations.  
  • Oversee and instruct Implementation Specialists, HL7 Engineers, and Data Analysts on software components, project requirements, and workflow innovations.
  • Produce project documentation, including but not limited to: project timelines, systems communications maps, scope statements, milestone checklists and sign-off forms, etc.
  • Coordinate tasks and mitigate risks across multiple departments.
  • Work with Product team to enhance product design and functionality
  • Drive Special Projects to produce new product lines for the company
  • Design workflows for performance improvement and end-user efficiency
  • Customize and design MedInformatix solution to meet client needs and expectations
  • Provide consultative services for administration, revenue cycle management, and clinical workflows for Outpatient providers.
Jan 2010 - Oct 2012

Implementation Specialist

MedInformatix, Inc.
  • Customized MedInformatix software to achieve standardized workflows for all outpatient workflows
  • Coordinated all project deliverables as a team lead
  • Provided clients with Meaningful Use training
  • Designed training documents and site-specific reference materials
  • Performed all levels of client training and lead training teams, both on client sites and remote
  • Provided industry best practices across all levels of the provider organization hierarchy
  • Administered customer support from beginning to end of project implementations
Jun 2007 - Jan 2010

RIS Administrator/Supervisor

Great Basin Imaging
  • Built customized RIS and PACS workflows for operational efficiency and improved clinical documentation
  • Managed multiple clerical departments and worked seamlessly with clinical departments to drive growth
  • Managed RIS, PACS, and MIS solutions as Systems Administrator
  • Demonstrative improvements were made in all clerical departments under my supervision
  • Coordinated systems training for all staff and managed cross-training of direct reports
  • Designed, implemented and administered a Workplace Safety Program, as required by state law
  • Worked to promote the practice brand and services with operations leadership and marketing
  • Handled special projects as assigned by Operations Director and/or Operations Manager
Nov 2005 - Jun 2007

Executive Assistant

Washoe Tribe of Nevada & California
Jul 2002 - Apr 2004

Billing and Collections Manager

Professional Billing Systems

  • Provided systems administration and managed new software implementation
  • Managed 30+ staff with full Revenue Cycle Management responsibilities for 8+ customer accounts
  • Coordinated monthly, quarterly, and annual reporting for customer accounts with customer education at routine intervals

Education

Education

High School Diploma

Douglas High

References

References

Aimee Gonzi

Melissa Summers

David Tiano

Debra Platt

Brian Olson