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To obtain an entry level position with the opportunity to contribute to the efficient operation of an established service and to earn opportunity advancement through on the job performance.

Work experience

Jan 2009Present


Sentara Careplex

Duties include:

  • Set up for daily operation
  • Record all Temperatures in appropriate log 
  • Knowledgeable of all diets 
  • Consult and assist all catering associates in the accuracy of all patients diet order, allergies and preferences
  • Expedite each meal in accordance to each patients specifications
  • Assist with sterilization of all materials used
  • Prep for the next business day.
Apr 2007Jan 2009

Catering Associate

Sentara Careplex Hospital

Duties include:

  • Receiving diet orders from physicians or Nurses
  • Consult with Nurses periodically of any existing patient diet changes or any new patients orders.
  • Consult with Nutritionist on various of issues pertaining to patients and their diet orders.
  • Consult patients on their order and presenting various meals available within their diet.
  • Completing daily paperwork and ensuring that all orders are accurate and in accordance to their diet and regulations of Sentara's policies.
  • Deliver meals to patients within a timely manner and with total customer service.
  • Jointly work with other staff to complete all daily task and other assignments necessary to accommodate all patients.
Aug 1995Apr 2007

Customer Service/ Employee trainer

TJX Company (TJ Maxx, Marshalls, and AJ Wright)
  • General cashiering,
  • Answering all inbound calls and routing accordingly, 
  • Conducted all new employee training in Floor operations, Shipping/ Recieving and Cashiering
  • Assist customers with returns and exchanges by properly entering data into correct applications utilizing correct forms and tenders  to complete all transactions.
  • Accurately issue refunds and/or credits according to company policies.
Jan 2001Jun 2001

Leasing Office Assistant

Mill Creek Apartments

Duties Included:

  • Received all incoming calls and route accordingly
  • Maintained all maintenance orders and Handled all follow-ups, complaints and comments 
  • Assist managers with receiving and logging of all rents, coping, faxing, filing 
  • Conducted all necessary verifications for lease renewal and new applicants
  • Assisted with move in / move out inspections
  • Assist with compiling new/renewal lease packages.
  • Greet potential residents,
  • Logged in and assist all visitors with a tour and information packets.
  • Handled or assist with all tenant informative letters
May 1997Oct 1997

Resource Center Coordinator/ Office Assistant

Wilmington Housing Authority

Duties to Manager and Assistant Manager included:

  •  Filing, coping, faxing and routing all inbound calls via switchboard
  •  Entered all payments rendered  into WHA data base
  •  Prepared bank deposits and prepared all late notifications
  •  Verified all necessary requirements for lease renewals and assist with renewal packets
  •  Handled all maintenance calls
  •  Scheduled, Notified, attended and minute all tenant grievances.
  • Handled all residential bulletins and WHA tenant notifications

Resource coordinator consist of:

  •  Researching and implementing programs and workshops projected to assisting current  residence to become self sufficient
  • Set and conducted mandatory home and office interviews with selected tenants to set, execute and achieve goals in becomming self sufficient mandated by WHA 
  • Researched resources to assist residents with education and/or to obtain employment
  • Managed two(2) WHA resident transportation utitily vehicles
  • Scheduled and assist with all transportation requirements 


Jan 2013Present

Thomas Nelson Community College
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Aug 1995May 1997

Cape Fear Community College
Jun 1991Aug 1991


Cape Fear Community College
Aug 1984Jun 1988


John T. Hoggard


Cutomer service
Computer lit.


Vicky Martin

fannie Williams