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  • Exceptional customer-service abilities, including commitment to satisfaction, dispute resolution and negotiation skills.
  • Strong capability to build, maintain and expand client base.
  • Highly motivated, enthusiastic, results-driven professional.
  • Seventeen years of successful experience in managing budgets, employees and client relations.
  • Keen ability to manage complex projects in fast-paced environment, while ensuring quality standards, safety requirements and deadlines are met.
  • Disciplined and strong work-ethic, dedication to excellence and strong organizational skills.
  • Natural leadership abilities, ability to develop and motivate teammates and employees.
  • Hands-on approach to assignments with an emphasis on clear communication of goals, progress and current status.
  • Ability to effectively and efficiently manage all aspects of a financial plan.
  • Strategic planning, problem-solving and analytical skills.

Work experience

Jan 2009Present

Project Manager

Coastal Home and Lawn
  • Sole proprietor of growing landscaping business resulting in 200 percent annual revenue growth; tripled client portfolio year-over-year
  • Successfully developed strong client base within one month of operation relying solely on existing client referrals, word of mouth and reputation.
  • Responsible for management of all daily operations, marketing, business development, staffing, budgets and client relations.
  • Management of client portfolio to ensure projects are completed on schedule, within budget, and all clients’ expectations are met.
  • Develop landscape maintenance schedule to ensure efficient operations.
  • Provide consultations to existing and new clients to design installation project plans, make recommendations based on in-depth experience, and provide enhancement suggestions.
  • Maintain and procure all necessary equipment and supplies.
  • Organize staff scheduling to accommodate increased seasonal workloads.
  • Plan and estimate amenities and remodeling tasks.

Project Manager, Founder

Stanley Tile and Construction
  • Established profitable, residential construction company specializing in quality general contracting, remodels, renovations, high-end flooring, design and construction.
  • Company recognized as Sumter County’s leading provider of custom kitchen/bath tile renovations and installations.
  • Built brand recognition based on prompt and professional service and quality results, quickly expanding client base through referrals and repeat customers.
  • As owner and operator, managed all finance, budget, sales, business development and client relation efforts.
  • Consulted with clients to provide conceptual estimating, budget requirements, project scheduling and ensure expectations were met; recognized for dedication and commitment to customer service, 100 percent customer satisfaction record.
  • Recruited and trained team of sub-contractors, establishing loyal, professional team.

Sales Associate

Hickman Nissan

·Quickly developed a comprehensive understanding of the product’s features, competitive differentiators and key selling points.

·Consulted with customers to determine needs and objectives and then recommend appropriate choices explaining benefits, features and value of each until all requirements were met.

·Developed long-term relationships with customers resulting in solid customer base.

·Assisted customers in care purchase process, including negotiation of pricing, terms, conditions and closing process.

·Met established car sales objectives by providing superior customer service, demonstrating commitment to product and executing sales plan each month.


Division Manager

Green Tree Landscaping
  • Managed daily operations including maintenance and enhancement projects, customer satisfaction levels and efficient use of labor, equipment, materials and resources.
  • Trained, managed and coordinated ten maintenance crews.
  • Served as lead liaison between field crews, customers and senior executive team ensuring goals and objectives of each group were met.
  • Developed quotes and negotiated contracts with customers.



Faulkner State Community College