Campbell County High School
On-site manager for various types of multi-family apartment communities.
Full responsibility for directing all aspects of property operations including marketing, budget development, capital projects management, financial reporting, collections, staff recruitment, and supervision.
May 2008 - Mar 2013
Manage and oversee operations, maintenance, and improvement of residential property.
Direct and coordinate the activities of staff and contract personnel, and evaluate their performance.
Review rents to insure that they are in line with rental markets.
Investigate complaints, disturbances, and violations, and resolve problems following management rules and regulations.
Apr 2003 - Oct 2007
Customer Service Representative
Tennessee Farm Bureau Insurance
Sell various types of insurance policies to businesses and individuals on behalf of the company including automobile, fire, life, property and specialized policies such as farm.
Calculate premiums and payment method.
Perform administrative tasks such as maintaining records and handling policy renewals.
Call on policy holders to deliver and explain policy to analize insurance program and suggest additions or changes or to change beneficiaries.