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Work History

Jul 2015Present

Program Administration, Admissions & Services

SAA Global Education Centre Pte Ltd
  • Perform counter services and advise potential and existing students on any course enquiries. This includes enquiries obtained from the counter, email or phone enquiries. Brief on the student registration process, fees and deadlines.
  • Administer any regulatory requirements on Student Contracts, FPS and Medical Insurance requirement
  • Advise on regulatory requirements on international students as stipulate by CPE and/or ICA or any relevant government agencies
  • Support ACCA/CAT and ATTS program and process documents related to students (attendance records, letter of certification)
  • Administer of student P-files as well as maintenance of students databases
  • Conduct lecturers' evaluation periodically at the end of a program
Mar 2014Jul 2015

Executive, Chinese Faculty & Projects

Human Capital Singapore
  • Translate WSQ course materials, business documents, brochures or other ad-hoc materials
  • Perform quality check for translation in regards to accuracy and meaning
  • Provide coordination and administrative support to the training administration team to ensure smooth running of training classes and maximum utilization of training resources
  • Plan, coordinate and maintain training schedule and coordinate with trainers on availability, confirmation, preparation of training classes
  • Maintain accurate record and database of course runs, registrations, compilation of assessment results, liaise with trainers on evaluation reports in accordance to stipulated guidelines
  • Attend to enquiries received on courses via emails, phone calls or walk-ins, provide advice to clients on application of training grants, and liaise with corporate clients and individual participants on the collection of certificates
  • Liaise with key external agency Workforce Development Agency (WDA), in areas concerning to participants' qualifications
  • Support management in regards of event and projects
Aug 2009Nov 2009

Helpdesk Support

IBM Singapore Pte Ltd
  • Delivered competitive, high quality and efficient IT services to the users in Singhealth and followed the cases diligently till closure
  • Provided good and prompt IT services daily by identifying and advising users about how to correct problems as well as approaching users with a positive mindset to help
  • Provided accurate records keeping by tracking case in progress and identifying underlying problems


Aug 2010Dec 2013


Nanyang Technological University
  • Bachelor of Arts in Chinese
  • Minor in Translation
Apr 2007May 2010


Nanyang Polytechnic
  • Business Enterprise IT
  • Went for Exchange Program to Beijing for Final Year Project (FYP)


Mar 2010May 2010

Basic Korean

Cambridge Institute Pte Ltd

Basic Korean


Translation Work Sample