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Work experience

Apr 2013Present

Certified Technician

Staples

Computer repair

System backup and recovery

OS troubleshooting

Diagnostics

Hardware and Software installations

Onsite network configurations and setups

Custom desktop building

Virus removals

Providing excellent customer service

Cashier

Feb 2012Mar 2013

Service Technician

Fry's Electronics

Computer repair

System backup and recovery

OS troubleshooting

Diagnostics

Hardware and software installations

Onsite network configurations and setups.

Custom desktop building

Virus removals

Providing excellent customer service

Education

May 2011Apr 2012

Computer Systems Technician Diploma

UEI College
Sep 2002Jun 2006

High School Diploma

South Hills High School

Skills

Team Leader
40 WPM Typing
Implement Local Security Policies
Manage Driver Signing
NTFS/Folder Permission Management
Resource Mapping: Printers/Shares
Cabling: CAT5/CAT6/Thin-net Coaxial
Basic Network Design
Configuring RIS/RAS
OS Troubleshooting
System Backup and Recovery
HDD Preparations
Knowledge in Microsoft Office
Hardware installation and configurations
Windows 9x, 2000/XP/Vista/7/8