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Extensive experience in various health insurance support positions including customer service, Workman's Compensation, billling, claims processing, validator, major medical examiner, accounts receivable. Sound knowledge of State Commission Regulations and Managed Care payment requirements.

Work experience

Sep 2010Present

Payment Research Specialist

Remedy Intelligent Staffing

Temporary position at Mutual of Omaha

Research and request Medicare Supplement policies for over payments, match online and physical payments to customer accounts, credit payments to accounts, and contact service representatives when needed.

Dec 2009Jun 2010

Reimbursment Support Representative

Pacific Pulmonary Services

Answer incoming calls, organize and file documents, and compose and fax incoming and outgoing verbal and written communication for insurance claims, invoices, statements, reports, prescriptions and customer letters.


Patient Billing/Follow-Up Representative

Nebraska Methodist Health Systems

Accurate and timely collection of all Third Party account balances, responsible for the billing cycle of three hospital clinics, reviewed and followed up with commercial accounts, documenation of payments and collections on unpaid balances. timely follow up and resolution of unpaid or denied insurance claims for assigned payers



Omnium Worldwide

Audited medical claim payments to identify incorrectly processed claims for overpayments. Calculated overpayment amounts. Documented other medical coverage and reviewed eligibility.


Claims Examiner

HDM Corporation

Processed overflow of Mutual of Omaha individual major medical health claims  and reviewed policy provisions, deductiblies, coinsurance, policy exclusions and maximum benefits.


Dental Assisting Certificate

Omaha College of Health Careers


Core Competencies
Medical Terminology Computer Usage and Billing Collection Systems Customer Service Third Party Payor HIAA Courses CPT-4 and ICD-9 Coding Powerworks Software Profit Software Cerner Software ICA Course 1 Excel Microsoft Office applications (Outlook, Word, Excel) Lotus Notes