Download PDF

Summary

My goal is to turn data into information and information into insight by blending creativity, experience, and a team focused work ethic to produce exceptional work-products.

Industry experience

06/2017Present

IT Technician - Client Support Admin

Caelum Research Corp (Fort Lee)

Utilize enterprise tools sets such as Active Directory, Office 365, SCCM, Remedy,

Participate in system patching, software upgrades, and area-wide Windows 10 integration.

Install, configure and maintain network applications and application distribution systems, network printing devices, and workstations in a Client-Server architecture.


Ensure system security in compliance with customer policy including virus protection
Implement and maintain network standards and guidelines


Configure and install new PCs, installation of needed peripherals and software, and physical attachment of PC to network.

05/2012Present

Radar Operator/Communications

US Army National Guard

Planning, preparation, and implementation of secure networked assets including RADAR and Tactical Operations Centers. 

Installation of mobile computers and workstations, IP phones, and satellite based LAN/WAN in office and austere conditions. 

Troubleshooting and maintenance on complex electrical systems including ANTPQ-36 AND -50 RADAR. 

Training new soldiers on all aspects of operations, maintenance, and troubleshooting. 

Presentation of data to command level troops up to and including General Officers. 

06/201101/2013

Computers Specialist

Best buy (Geek Squad)

Tier 1 customer facing and over the phone troubleshooting. 

Hardware troubleshooting and maintenance of desktop and laptop computers and tablets. 

Escalation of issues to manufacturer repair centers. 

Component installation and upgrades to laptop and desktop computers.

Regularly recognized top 3 employees monthly. 

Attended company training events to bring information back and disseminate to department. 

Education and Certification

2017Present

MCSA - Windows 10

Microsoft

Previously held for Windows 7 and updated with Windows 10 exams.

2017Present

Security+

CompTIA

Renewed in June, 2017

01/2012Present

Bachelor of Science in Information Systems and Data Networking

VCU

Advanced coursework in management, Information Systems, and design, with a concentration in networking and administration.

01/2013

United States Army Radar Operations Course

Military Experience

Active Federal security clearance. 

Intel collection, analysis, and presentation to superior NCO's and Officers. 

Establishes and maintains radio and wire communications.

Prepares for operation, operates, and maintains fire finder radars (AN/TPQ-36, AN/TPQ-37, AN/TPQ-40) and associated equipment.

Operates and performs operator maintenance on prime movers, radar systems, and associated equipment.

Awards and Organizations

Distinguished Honor Graduate, US Army Basic Training.

Soldier of the Month, HHB 1/111th Fires Battalion, VA Army National Guard.

Society for Human Resource Management, Member

Enlisted Association of the United States, Member