• 306/55 Xo Viet Nghe Tinh | Binh Thanh District

Lam Thanh Tran

Customer Service Internship

About Me

  • Learning and self-improvement are top-priorities.
  • Enthusiastic, open-minded and ambitious.
  • Highly responsible in teamwork and able to work individual.

Education

Education

Bachelor of English Linguistic and Literature.

2013 - 2017
Sciences Social and Humanities University

Majoring in English Linguistics, Language Teaching, American-British Culture and Literature.

Work History

Work History

Educational Consultant at Apollo English Center

  • Responsible for sales and customer care at the center.
  • Making daily report on sales and customers.
  • Operations in line with the strategic goals of the center and the organization.
  • Supporting  the  overall operation  of  the  center  and  the  activities  of  the  Customer Relations department.

Teaching Assistant at Dinh Tien Hoang Primary School

  • Providing support to children with reading and writing on an individual, class or small group basis.
  • Giving extra help to children with special needs.
  • Helping develop programes of learning activities and to adapt appropriate materials.
  • Motivating and encouraging pupils.

Waitress in a coffee shop

  • Greet guests and make them feel comfortable.
  • Take beverage and food orders and deliver them in a timely manner.
  • Check-in with guests to ensure that everything is going well.
  • Clear dirty dishes from table and deliver guest’s bill.

Social Activities

  • Volunteer for some programs such as Food for Tra Vinh ( VietYa organization) , Green Talk ( UNESCO).
  • Volunteer tutor for Binh Trieu orphanage.

Skills

Skills

English

Microsoft Office

Chinese