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Work experience

Dec 2009Present

Sorority Coordinator - Collegiate Resources, International Volunteer Leader

Gamma Phi Beta Sorority, Inc.

Volunteer position with Gamma Phi Beta International Sorority, Inc.Oversee more than 60 collegiate chapters in 22 states and assist chapters with leadership development, officer training, idea sharing, programming and goal setting.Create original education training materials for chapter presidents and chapter advisors.Facilitate workshops for more than 200 members at biannual sorority convention.Create original logo designs and presentation materials for sorority collegiate and alumnae excellence programs, presented to more than 800 members at 2010 convention in Orlando, FL.Communicate with regional teams regarding the needs and issues of the region; Conduct and take minutes during regional and department conference calls relating to collegiate issues.Offer on-going constructive feedback, ideas and suggestions to the chapters.Serve as a member of Collegiate Department expert as a representative of collegiate chapters in four regions.

Jun 2009Present

Membership Vice President, Greater Fort Worth Alumnae Chapter

Gamma Phi Beta Sorority, Inc.

Volunteer position with Gamma Phi Beta Fort Worth Alumnae Chapter.

Initiate positive public relations to local alumnae, collegiate chapters and external public audiences.

Serve as a member of the Alumnae Chapter Executive Board.

Provide resources for member recruitment, brainstorming and goal setting.

Plan and implement various events for more than 150 women, including events coordinated with local alumnae and collegiate chapters.

Support local collegiate chapters in recruitment and lifelong membership retention.

Dec 2010Present

Freelance Writer/Editor

Self-Employed

o Research, write and edit initial manuscript for Heather Huhman of Come Recommended o Content focused on Generation Y in the workplace

Aug 2009Dec 2010

Senior Administrative Assistant, Primary Care Clinics Division, UNT Health

University of North Texas Health Science Center

Maintained calendar for Executive Administrative Director; Acted as liaison between Primary Care Clinics Division and other university offices, patients and the general public; Placed and screened telephone calls for the Executive Administrative Director; Arranged meetings and supported the UNT Health Site Managers meetings, the UNT Health at Alliance committee and Operations Council committee.

Composed, drafted and transcribed correspondence with patients, other University entities and general public for the Executive Administrative Director.

Procured travel vouchers and coordinated travel arrangements for UNT Health administrators and staff; Hosted visitors to UNT Health.

Oversaw filing structures for Primary Care Clinics Division; Maintained high levels of confidentiality in accordance with HIPPA policies.

Assisted in planning operational budget for Primary Care clinics including management and reconciliation of accounts payable; Coordinated invoice payments for Primary Care clinics including memberships/dues, reimbursements, purchase of office supplies, computer equipment, medical supplies and event coordination supplies.

Designed and formatted medical fliers, patient letters, reports, agendas, spreadsheets, contracts and PowerPoint presentations for Executive Administrative Director.

Entered and maintained file copies of Primary Care clinical personnel records including time sheets, leaves of absence, performance appraisals, etc.; Collaborated with Human Resource Services in recruitment and hiring of personnel, changes in employment and termination; Completed required paperwork in relation to personnel records concurrent with state requirements; Communicated with payroll services and human resource services to solve employee-related issues.

Created and implemented invoice tracking system for ten UNT Health Clinics; Analyzed statistics and budgetary issues for presentation to UNT Health administrators; Created purchase orders using the university's electronic procurement system.

Jun 2008May 2009

Collegiate Leadership Consultant

Gamma Phi Beta Sorority, Inc.

Formulated an original marketing/recruitment plan for a struggling collegiate chapter in New York, resulting in a membership growth of 100 percent, largest growth in over 10 years.

Increased national membership by 7% by planning and presenting workshops to groups of up to 200 on public relations, scholarship and membership recruitment tactics.

Implemented goal-oriented programs in scholarship and member retention for over 1,000 collegians, resulting in sorority-wide increase in membership levels and grade point average.

Developed communication plan and year-round PR plans for 11 collegiate chapters; Initiated positive public relations for collegiate chapters and external publics; Generated social media guidelines and initiatives regarding public image; Created positive public relations between international Gamma Phi Beta and collegiate chapters

Integrated effective, creative training and guidance for collegiate chapter officers; Assisted collegiate chapters across the country with leadership development, membership recruitment, officer training, idea sharing, brainstorming and goal setting.

Communicated with regional teams regarding the needs and issues of the region; Provided on-going constructive feedback, ideas and suggestions to the chapters.

Jan 2005May 2008

Writing Center Tutor

Washington State University

Improved inter-program communication as liaison to managerial staff; Led all-tutor meetings.

Mentored and directed up to 45 tutors in Administrative Tutor role; Advised and facilitated more than 115 students in peer-tutorial set English classes.

Edited and proof read many diverse writing styles; Discussed general and specific ways to improve writing at the college level; Taught writers about various reference resources; Tutored writers online.

Led a core group of tutor leaders weekly to discuss Writing Program issues.Helped students develop the skills needed to effectively recognize and respond to strengths and weaknesses in writing.

Dec 2006Jan 2008

President

Washington State University Panhellenic Council

Developed statewide marketing campaign to recruit high school students and promote fraternity and sorority life, resulting in largest sorority recruitment in WSU history.

Initiated Greek Lighting Project in conjunction with City Council including Mayor Glen Johnson, resulting in increased safety within Greek community.

Acted as liaison to University and community officials, representing over 3,000 students.

Documented all Panhellenic accomplishments for Western Regional Greek Leadership Conference (won 5 awards).

Planned and executed bi-annual day-long Chapter President Retreats for over 60 students, staff and community members.

Addressed more than 3,000 students on a variety of timely topics.

Presided at all Executive Council, Chapter President and Panhellenic Association meetings.

Acted as official spokesperson for WSU sorority members in all matters.

Jun 2007Aug 2007

Department of Development Intern

Maui Arts and Cultural Center

Coordinated donations for 12th annual Maui Calls fundraiser, raising $370,000 in support for arts and education programs of Maui Arts and Cultural Center, with over 800 attendees.

Updated and organized records for current and potential donor directory, using Raiser’s Edge .

Developed publications and various marketing materials, including live auction script for Maui Calls fundraiser.

May 2007Jun 2007

Department of Public Affairs Intern

Master Builders Association

Interviewed relevant public officials and industry figures for personality profiles (including former senator and county councilman Gary Nelson).

Researched and wrote original copies of articles concerning housing issues in King and Snohomish Counties for weekly internal newsletter and monthly magazine with circulation of over 4,100 member companies.

Composed month-long letter campaign to Redmond Reporter in support of public policies.

Developed internal publications and various marketing materials.

Education

Aug 2004May 2008

Bachelor of Arts

Washington State University

Minor in Psychology

Honors/Awards:

  • Graduated cum laude, GPA: 3.7
  • President's Honor Roll 2004-2008
  • Cultural Competence Certification from WSU Division of Student Affairs, Equity and Diversity (2008)
  • Received the WSU President’s Award – an annual award given to less than one percent of the university’s students who exemplify exceptional leadership and service to the university and the community (2008)
  • Nominated as Outstanding Chapter President and Greek of the Year (2007 and 2008)
  • Awarded Writing Center Tutor of the Year (2008)
  • Awarded Panhellenic and Interfraternity Councils’ Outstanding Chapter Scholar (2006)

Leadership:

  • Appointed to University President Elson S. Floyd’s Student Advisory Board – one of 10 members to represent interests of 18,000 undergraduate students to the University (2008)
  • Sorority Chapter President (2006-2007)
  • Greek Leadership Institute Participant and Group Leader (2006 and 2007)
  • Western Regional Greek Leadership Conference Participant and award winner (2007)
  • WSU Leadership Summit Participant (2008)

Volunteer Experiences:

  • Involvement in various philanthropies and civic engagement projects benefiting Campfire USA
  • Volunteer at community babysitting service, P.S. I Love You (2008)
  • Volunteer writing tutor trainer (2007-2008)
  • Volunteer at Murrow Symposium for the Edward R. Murrow School of Communication (2006)
  • Volunteer Stage Manager for MercerArt Dance Studio (2006)

Skills

Adobe Creative Suite
I use programs such as Photoshop, Illustrator, InDesign and Flash daily in my freelance design projects. I enjoy spending time learning about these programs and I am open to training in this area.
Qualitative/Quantitative Research
Includes budget forecasting, focus groups, phone and internet surveys and data analysis.
Leadership
I have held several formal and informal leadership positions in student and professional organizations. For more information, see "Work History" and "Education."
Conflict Analysis and Resolution
I have extensive training and experience in conflict resolution and mediation between both individuals as well as groups or organizations.
Public Speaking
Comfortable giving workshops or presentations in small or large group settings. Have experience in speaking to groups of 600+ peers and superiors.
Editing/Proofreading
See "Writing Center Tutor" under Work History
Social Media
(Twitter, Facebook, Myspace, LinkedIn, blogging, etc.)
Microsoft Office Suite Programs
Includes Word, Excel, PowerPoint, Visio, Outlook and Publisher.
Writing in Associated Press Style

References

Patrick Johnson

Endorsement from LinkedIn:

“Lacretia has performed admirably as a leader in several capacities. She was a mentor tutor, which required her to be a role model and tutor trainer. Also, she was an administrative tutor, which is the highest undergraduate position possible within the Writing Center. Administrative tutors are  responsible for managing tutorials during work hours, running trainings, and troubleshooting problems in weekly meetings.

Among the administrative tutors, Lacretia was the liaison to the managerial staff. She was responsible for relaying information between the two parties, which is an essential component of our internal communication. She performed these tasks efficiently and professionally. She was one of our program’s most experienced and reliable tutors. Her performance as an administrative tutor and liaison are the great examples of her professional leadership strengths.

Additionally, Lacretia worked as a facilitator of small group writing tutorials where she consistently earned high ratings from students for her approachability and knowledge. The following are comments come from her student evaluations:

“Lacretia's down to earth personality helped me to become comfortable sharing my work to the group. She is very accepting.”

“Lacretia was extremely knowledgable about writing and was more than willing to share her knowledge. She was instrumental in helping correct my papers and to developing me as a better writer. I honestly feel I have improved significantly in my writing ability because of taking this class."

"Lacretia was an exceptional tutor and I would recomend her to anyone who needed help with writing.”

Lacretia’s personable nature makes her a pleasure to work with and her demeanor is positive and professional regardless of whether she is interacting with students or faculty.”

Danielle Lively

Endorsement from LinkedIn:

“I have worked with Lacretia in a variety of capacities, all in which she has served in high leadership role and was selected for those roles on the basis of her work ethic, cooperative & collaborative personality, honesty, integrity, and intelligence. Lacretia is a very hard worker and as a colleague brings out the very best in others. She is not afraid to accept constructive criticism and works diligently to better herself and her work in all she does.

Lacretia is detail oriented and reliable and is able to consider a variety of viewpoints and issues in the performance of her job. As a CLC she would often have to deal with difficult and tricky issues, and would have no problem making decisions and doing what was best for all concerned, even if it was not a popular decision.

I have worked in a variety of university capacities, as a chapter advisor for Lacretia's sorority, in which capacity I worked with Lacretia, as her chapter's regional coordinator, as well as a regional director. By trade I am also a university professor. Through all these various university experiences I would say Lacretia tops my list out of all the young women I have worked with, both as a professor and a sorority advisor, as someone I would hire, that I would want to work with, and that would be the most reliable and capable in her duties.

I would offer her my very highest  recommendation. This is not a statement I make lightly as I have worked with at least a thousand young women.”

Emily Kielback

Endorsement from LinkedIn:

“I had the privelege of having Lacretia in my media writing class at Washington State University. The class has a reputation of being one of the hardest in the Communication major, but Lacretia faced the challenge head on. Even when the grading scale was sometimes hard to swallow, Lacretia never got discouraged. She used every opportunity to learn from her mistakes and improve her writing. She was always able to see the big picture - she knew that honing her writing skills would be extremely valuable in her future career. As a result, she passed with the highest grade I ever handed out and made the most of a challenging learning experience. She continued to excel in the remainder of her college career.”

Allison Butcher

Endorsement from LinkedIn:

“I had the privilege of supervising Lacretia when she served as a Government Affairs Intern for us in 2007. She is a very bright and talented individual, and I recommend her without reservation for any future endeavor.

Lacretia is an excellent writer and researcher, and I found her to be very focused on the tasks given her. Moreover, she is a very personable individual and professional in her dealings with others.”

Certifications

Global Perspectives Diversity Training

WSU Division of Student Affairs, Equity and Diversity

Portfolio

Welcome!

Welcome to my VisualCV!

Here you can view my résumé, writing samples, references and more. If you have any questions, do not hesitate to contact me.

Résumé

Interest

  • Traveling
  • Blogging
  • Social media
  • Public Relations and advertising trends
  • Event planning
  • Government affairs/public policy
  • Arts and entertainment organizations
  • Psychology

Summary of Qualifications

Specialties include English, writing, and teaching; Social media and media relations; Effective communicator, written and verbal, with excellent customer service skills. Ability to write and edit using AP Style guidelines. I'm especially interested in public relations, specifically in the non-profit and entertainment fields.

For more information about my skills, visit "Skills" section of my VisualCV.

About Me

Currently seeking a job in Public Relations in the Seattle area. My experience is primarily in public relations, but I have worked in advertising and media relations with a wide range of clients, including groups in the following categories: not-for-profit, political and entertainment organizations as well as higher education institutions. I also have 5 years of experience in writing and editing, including professional publications with member circulation of over 4,100. 

I am a naturally outgoing person who loves learning new skills and gaining experiences. I look forward to meeting all types of people from all walks of life! For more information, please visit my LinkedIn profile or my blog, Ready Heart.