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High-performing Sales Associate with management experience and superior customer-service skills. Excels in fast-paced, deadline-driven environments. Consistently meets commission-based sales goals. Knowledgeable in areas of retail, beauty products,supplies,and cosmetics.

Work experience

Dec 2015Present

Sales Floor Team Member


— Sales Floor Team Member(Softlines Dept.) Arranged items in favorable positions and areas of the store for optimal sales. Assessed customer needs and responded to questions. Cleaned and straightened work area. Placed special orders and called other stores to find desired items. Replenished floor stock and processed shipments to ensure product availability for customers. Displayed the appropriate signage for products and sales promotions. Effectively communicated and coordinated execution of the planogram with store management. Processed shipments and maintained organized stock shelves.

Aug 2015Present

Sales Associate

— Sales Associate Placed special merchandise orders for customers. Processed shipments and maintained organized stock shelves. 1 Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated information to customers about product quality, value and style. Created strategies to develop and expand existing customer sales, which resulted in a 10% increase in monthly sales. Pressed garments and hung them in garment bags for customers. Managed projects according to timeline and seasonal changes. Remained relevant and trend-savvy by staying current with fashion trends. Demonstrated and presented features and characteristics of clothing by standing, turning and walking.
Feb 2015Aug 2015

Sales Associate

Sally Beauty Supply
— Sales Associate Opened and closed the store, including counting cash, opening and closing cash registers and creating staff. Use of POS systems. Conducted analysis to address how to increase revenue which led to delivering a better customer experience and a increase in sells. Reviewed and provided appropriate comments on documents and took necessary steps to fix any mistakes. Computed sales prices, total purchases and processed payments. Placed special orders and called other stores to find desired items. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Explained information about the quality, value and style of products to Influence customer buying decisions based on their needs.
Oct 2014Jan 2015

Customer Services Representative

Worked as a to provide the highest level of service to customers. Trained new employees on company customer service policies and service level standards. —
Sep 2013May 2014


Dollar General
— Cashier Demonstrated that customers come first by serving them with a sense of urgency. Shared product knowledge with customers. Described use and operation of merchandise to customers. Recommended and helped customers select merchandise based on their needs. 2 Informed customers about sales and promotions in a friendly and engaging manner. Trained new employees on company customer service policies and service level standards.
Apr 2012Jan 2013


— Cashier Receive payment by cash, check, credit cards, vouchers, or automatic debits. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags. Collect and return dirty dishes to the kitchen for washing. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.


Aug 2009Jun 2013

High School Diploma

Riverheads High School

General studies coursework.


  • POS systems knowledge
  • Display resetting
  • Store opening and closing procedures/maintenance
  • Sales proficiency
  • Detail-oriented 
  • Retail inventory management
  • Skilled multi-tasker
  • Exceptional leader
  • Strong market knowledge
  • Extensive fabric knowledge
  • Apparel styling techniques 


    Fulfilled all supervisory duties when Store Manager was on vacation and maternity leave including:

    • Opening and closing procedures
    • Meeting sales and KPI quota requirements
    • Filling out,reviewing and filing important store paperwork for audit purposes.
    • Making and resolving customer oriented complaints or questions.
    • Preparing weekly schedules
    • Co-managed a team of 3 sales associates.