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Objective

To obtain employment in management.

Work experience

Jul 2010Present

Contracting and Training Manager

Discovery Insurance Solutions

Duties:

  • Handle all aspects of licensing and contracting for current and potential agents
  • Produce sales through diverse marketing strategies
Sep 2008Jul 2010

Assistant General Manager

Books-A-Million, Inc.

Duties:

  • Ensure profitability of the store by limiting shrinkage, efficiently running shifts, and increasing sales through product knowledge, upselling, and handselling
  • Train, encourage, supervise, and coach a staff of 20 or more employees, including bookstore and cafe employees, as well as other members of management
  • Srive to meet a planned sales budget, including maintaining 5% or more of net sales in Books-A-Million Discount Cards
  • Receive, supervise, and participate in the stocking of shipment in a timely and efficient manner
Jul 2006Sep 2008

Co-Manager, Non-Book Merchandise

Books-A-Million, Inc.

Duties:

  • Act as Manager on Duty, ensuring shifts are efficiently run to complete daily and weekly tasks while providing top flight customer service and maintaining company goals for various metrics
  • Ensure the timely and visually-appealing merchandising of all general merchandise, including magaznes, sale books, and gift items
  • Assist in the training, development, coaching, and team-building of staff
Feb 2006Jul 2006

Cashier

Wiregrass Junction

Duties:

  • Provide high-quality customer service to diverse clientele
  • Perform general clerical and cleaning duties
Sep 2005Nov 2005

Teacher

Savannah River Challenge Program

Duties:

  • Supervise adjudicated youth in a classroom setting
  • Provide daily lessons and instruction in Mathematics
  • Manage caseload of SPED-classified students
Nov 2003May 2005

Houseparent

Masonic Home of Georgia

Duties:

  • Provide guidance, counsel, and supervision of assigned children
  • Transport children to and from school, doctor's appointments, etc.
  • Dispense medications to children according to prescribed schedule

Education

Jan 2001May 2003

Bachelor of Arts

Brewton-Parker College

Dean's List, Cum Laude Graduate

Sep 1997Dec 2000

AA

East Georgia College

Dean's List, Honor Graduate (3.79 GPA)

Aug 1995May 1999

College Preparatory

Metter High School

Honor Graduate, STAR Student, Governor's Scholar, Duke TIP Scholar