Aug 2011 - Present
Apr 2007 - Jul 2010
Michigan Commercial Insurance Mutual
Responsible for all aspects of the Marketing Communications Department. Accountable for the development, implementation & management of corporate communication strategies and advertising functions. Oversee a $500,000+ annual budget and department personnel. Direct brand management, public & media relations, corporate positioning, sales collateral and tradeshow marketing. Responsible for creative development - concepting, copywriting, layout & design.
-Developed new brand strategy, providing creative consistency across all advertising, promotional and sales collateral materials.
-Brought all creative development and media services in-house, dramatically increasing productivity, efficiency and saving nearly $150,000 of the departmental budget over a two-year period.
-Redesigned media plan, electing to follow a push rather than a pull strategy (focused on distribution channels) resulting in savings of nearly $75,000 annually.
-Launched multiple key marketing programs that generated nearly $2 million in gross new business revenue within a 12-month period.
-Led development of custom database to monitor all activities and ROI for agency marketing co-op program.
-Implemented department policy of negotiating for end-quantity pricing on specialty advertising goods. Resulted in savings of approximately $20,000 over a two-year period.
-Replaced printing service provider, realizing a 30% cost savings year after year.
-Successfully drafted, executed and managed strategy to announce company's name change. Entire campaign including, public relations, advertising and the replacement of all sales collateral materials, business forms and stationery completed within three months.
Jun 1995 - Apr 2007
Marketing & Advertising Manager
Burnham & Flower Group
Responsible for the development, coordination, implementation and project management of annual marketing and advertising strategies designed to increase customer retention and new business revenue for the corporation. Accountable for planning and executing marketing and advertising efforts across all corporate divisions impacting nearly 3,000 clients and over $13 million in annual sales. Experienced in working with independent agents, government officials and representatives of companies such as St. Paul/Travelers, UNUMProvident and Blue Cross/Blue Shield to name a few. Responsible for planning and creating all advertising and promotional materials and campaigns - copywriting, graphic design and layout, website development, media and event planning. Purchased and managed promotional goods inventory. Leader of department personnel. Tasks included hiring, training and supervising staff.
-Successfully engineered in-house Marketing & Advertising Department.
-Launched and provided ongoing maintenance of five websites.
-Developed five print and two electronic newsletters distributed throughout the year.
-Selected as Employee-of-the-Year and named runner-up to Employee-of-the-Year twice.
-Managed several successful portfolio rollovers transitioning to new carriers (on average over $2 million in premium).
-Through the development of marketing and advertising strategies and campaigns, played an integral role in helping to double the size of company's flagship division - total premium over $9 million.
The Institute of Children's Literature
Sep 1989 - Jun 1993
Bachelor of Business Administration
Minor - Economics
Minor - General Business
Graduated with a 3.46 G.P.A.
Member of the W.M.U. Ad Club, the Golden Key National Honor Society for academic performance and Alpha Delta Sigma sponsored by the Advertising Honorary Committee of the American Advertising Federation also for academic performance.
An accomplished manager, team-builder and innovative marketer with demonstrated new business and customer retention success. A marketing and advertising professional experienced in copywriting and design with a consistent record of top-line results.
Poised to deliver strong proficiencies in marketing communications to effectively promote a company's products and services and facilitate exceptional bottom-line results.
Family, acting, music, writing and art
Marketing & Communications Specialist, Michigan Millers Mutual Insurance Company
Communications Strategy – Brand Positioning – Public Relations – Project Management – Copywriting & Design
Photoshop - InDesign - Illustrator - PageMaker - Acrobat - Word - Excel - PowerPoint - Outlook - Dreamweaver