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Summary

Program/Project Management & Lean Process Enhancement

Innovative and self-motivated candidate with proven experience to profitably decipher big picture

 concepts, and implement efficient business processes that accomplish enterprise-wide objectives.

Utilize “C-Suite” acumen to create effectively cohesive teams that achieve strategic metrics.

>Strategic Planning and Management

>Lean Six Sigma Black Belt

>Performance Improvement

>Collaborative Team Player

>International Program/Project Management

>Operations Management Analysis

>Executive Presentation, Writing and Communication Skills

>Innovative/Entrepreneurial Mindset

>Social Media Presence Development

>Strategic Change Agent

Work experience

Sep 2009Present

Global Advisor/Consultant

NORTH BRITISH CUNNINGHAM MANAGEMENT & MEDIA

¨Organized and implemented strategic international business process improvement plan. Reduced operating costs by 27%, removed waste and improved international transaction process by 41%.

¨Lead coordinator for Venezuelan strategic business venture in U.S. Develop social media presence.

Oct 2006Jul 2009

Global Business Management Analyst

CENTERS FOR DISEASE CONTROL & PREVENTION (CDC)

NAI, Inc. and Total Solutions, Inc. Contractor

Global Business Management Analyst

¨Lead Coordinator for enterprise-wide Telework Pilot. All thirteen Telework Pilot Recommendations accepted by the Executive Leadership Board. Program received a National Award June 2010 in Washington, D.C. Successfully supported H1N1 (Swine Flu) Pandemic contingencies, March 2009.

¨Lead organizer of COGH Space Saving Workgroup that created a Lean Space Saving Plan. Realized savings of at least $107.8 million in leased office cost avoidances. Recognized by Dept. of Health and Human Services (HHS) initiative – HHS Innovates 2010 – in Washington, D.C.

¨Team leader for the Global Travel Office Lean Six Sigma Assessment. Used Six Sigma Certification to establish customer-focused, innovative and structured change management practices.Reduced Global Travel Office travel requests and voucher processing by 50%.

Feb 2005May 2005

Senior Clinical Business Manager

EMORY UNIVERSITY/EMORY HEALTHCARE
Managed both a Geriatric Division and a Center for Health in Aging. An unmatched endeavor for this position that is now divided between two managers.

¨Responsible for the fiscal health of more than 15 departmental accounts and research grants, including National Institutes for Health (NIH) and non-governmental grants. Grants totaled $237 million per annum.

¨Surpassed FY05 monthly Gross Revenue goals by 10% in March and 4% in April.

¨Rectified a pre-existing $100K negative account balance via investigative skills and proactively arranged meetings with Emory University Grants and Contracts division.

Nov 2002Jan 2005

Program Coordinator

GENERAL ELECTRIC (GE) FOUNDATION

Develop, direct and coordinate daily functions and activities of a $1 million General Electric (GE) Foundation College Bound program, a first-time event in the history of the Atlanta Public School System.

¨Created an annual budget.Developed accounting monitoring procedures. Uncovered and corrected a $27K accounting discrepancy.

¨Responsible for accurate collection and reporting of data including student demographics and standardized test scores. As a result of GE Foundation program, number of students achieving an SAT score at or above 1000 increased to from four in 2002 to 14 in 2004.

Jul 2001Jul 2002

Social Work Technician

DEKALB COUNTY BOARD OF HEALTH

¨Conducted a market impact study on new immunization competitor for the Director. Advanced decision process to re-tool and market a Traveler’s Immunization Program. Increased revenue to the Public Health Center’s operating profit by 35%.

¨Advised Center Director in preparation for a September 2001 JCAHO inspection. “Excellent” Rating.

Sep 2000May 2001

Consultant/Research Analyst

FOWLER HEALTHCARE AFFILIATES, INC

¨Co-developed client plan and implemented a business strategy to establish a Geriatric Center of Excellence.Created 17% revenue increase.

¨Created, integrated and implemented peer-reviewed enterprise-wide hospital policy leading to 27% staff productivity increase. Saved client $82.6 million operating costs in first fiscal year.

May 1996Aug 1999

Specialist, Admissions Department/Outpatient Registration

WESLEY WOODS HOSPITAL AT EMORY

¨Improved the admission process which eliminated redundancies, streamlined patient management, reduced admission times by 10 minutes, and diminished error rates by 12%.

¨Assigned to Process Improvement Teams. Worked closely with senior medical and administrative staff to resolve, streamline and improve enterprise-wide Hospital operations.

Education

Lean Six Sigma Black Belt

Villanova University

*Certified Project Management Professional (PMP)*

PMI# 1384995

- Advanced Strategic Project Management

- Lean Six Sigma Black Belt

- Master Certificate Six Sigma

- Six Sigma Green Belt