Summary

Program/Project Management & Lean Process Enhancement

Innovative and self-motivated candidate with proven experience to profitably decipher big picture

 concepts, and implement efficient business processes that accomplish enterprise-wide objectives.

Utilize “C-Suite” acumen to create effectively cohesive teams that achieve strategic metrics.

>Strategic Planning and Management

>Lean Six Sigma Black Belt

>Performance Improvement

>Collaborative Team Player

>International Program/Project Management

>Operations Management Analysis

>Executive Presentation, Writing and Communication Skills

>Innovative/Entrepreneurial Mindset

>Social Media Presence Development

>Strategic Change Agent

Work History

Work History
Sep 2009 - Present

Global Advisor/Consultant

NORTH BRITISH CUNNINGHAM MANAGEMENT & MEDIA

¨Organized and implemented strategic international business process improvement plan. Reduced operating costs by 27%, removed waste and improved international transaction process by 41%.

¨Lead coordinator for Venezuelan strategic business venture in U.S. Develop social media presence.

Oct 2006 - Jul 2009

Global Business Management Analyst

CENTERS FOR DISEASE CONTROL & PREVENTION (CDC)

NAI, Inc. and Total Solutions, Inc. Contractor

Global Business Management Analyst

¨Lead Coordinator for enterprise-wide Telework Pilot. All thirteen Telework Pilot Recommendations accepted by the Executive Leadership Board. Program received a National Award June 2010 in Washington, D.C. Successfully supported H1N1 (Swine Flu) Pandemic contingencies, March 2009.

¨Lead organizer of COGH Space Saving Workgroup that created a Lean Space Saving Plan. Realized savings of at least $107.8 million in leased office cost avoidances. Recognized by Dept. of Health and Human Services (HHS) initiative – HHS Innovates 2010 – in Washington, D.C.

¨Team leader for the Global Travel Office Lean Six Sigma Assessment. Used Six Sigma Certification to establish customer-focused, innovative and structured change management practices.Reduced Global Travel Office travel requests and voucher processing by 50%.

Feb 2005 - May 2005

Senior Clinical Business Manager

EMORY UNIVERSITY/EMORY HEALTHCARE
Managed both a Geriatric Division and a Center for Health in Aging. An unmatched endeavor for this position that is now divided between two managers.

¨Responsible for the fiscal health of more than 15 departmental accounts and research grants, including National Institutes for Health (NIH) and non-governmental grants. Grants totaled $237 million per annum.

¨Surpassed FY05 monthly Gross Revenue goals by 10% in March and 4% in April.

¨Rectified a pre-existing $100K negative account balance via investigative skills and proactively arranged meetings with Emory University Grants and Contracts division.

Nov 2002 - Jan 2005

Program Coordinator

GENERAL ELECTRIC (GE) FOUNDATION

Develop, direct and coordinate daily functions and activities of a $1 million General Electric (GE) Foundation College Bound program, a first-time event in the history of the Atlanta Public School System.

¨Created an annual budget.Developed accounting monitoring procedures. Uncovered and corrected a $27K accounting discrepancy.

¨Responsible for accurate collection and reporting of data including student demographics and standardized test scores. As a result of GE Foundation program, number of students achieving an SAT score at or above 1000 increased to from four in 2002 to 14 in 2004.

Jul 2001 - Jul 2002

Social Work Technician

DEKALB COUNTY BOARD OF HEALTH

¨Conducted a market impact study on new immunization competitor for the Director. Advanced decision process to re-tool and market a Traveler’s Immunization Program. Increased revenue to the Public Health Center’s operating profit by 35%.

¨Advised Center Director in preparation for a September 2001 JCAHO inspection. “Excellent” Rating.

Sep 2000 - May 2001

Consultant/Research Analyst

FOWLER HEALTHCARE AFFILIATES, INC

¨Co-developed client plan and implemented a business strategy to establish a Geriatric Center of Excellence.Created 17% revenue increase.

¨Created, integrated and implemented peer-reviewed enterprise-wide hospital policy leading to 27% staff productivity increase. Saved client $82.6 million operating costs in first fiscal year.

May 1996 - Aug 1999

Specialist, Admissions Department/Outpatient Registration

WESLEY WOODS HOSPITAL AT EMORY

¨Improved the admission process which eliminated redundancies, streamlined patient management, reduced admission times by 10 minutes, and diminished error rates by 12%.

¨Assigned to Process Improvement Teams. Worked closely with senior medical and administrative staff to resolve, streamline and improve enterprise-wide Hospital operations.

Education

Education

Lean Six Sigma Black Belt

Villanova University

*Certified Project Management Professional (PMP)*

PMI# 1384995

- Advanced Strategic Project Management

- Lean Six Sigma Black Belt

- Master Certificate Six Sigma

- Six Sigma Green Belt