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Work experience

Jul 1998Sep 2010

Field Service Technician

American Tele-Communications (Amtelco)
Jun 1995Jun 1998

Customer Service Technician

Entre' (PC Solutions)

Hardware & Software support of Windows based desktop and laptop computers, including Dell, Hewlett Packard, Toshiba, Compaq, IBM and generically made units. Included in-house and on-site travel.  Analysis of Windows operating system errors, application software issues and hardware component conflicts. 


Aug 1994May 1995

Madison Area Technical College