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Work experience

Oct 2006Present

Customer Service Supervisor

Morrisons PLC

Currently working at Morrisons as a Customer Service supervisor, apart from supervising I also work for the EPOS department and the Store Stock Management. I had developed excellent team leadership and interpersonal skills dealing with customers and other members of staff. This job has given me insight into the retail industry and the operations of EPOS systems.

Duties include:

–Running the checkouts

–Looking after colleagues

–Cash handling

–Key Holding

–Dealing with customer queries

–Loading and unloading tills

–Maintaining EPOS systems

–Changing weekly promotions

–Maintaining Store Stock

–Maximising Sales


Jul 2007Present


Kaplan Financial