Customer Service Representative
Worked for a Fortune 500 company in a call center assisting consumers with signing up for health coverage.
· Required to answer phone calls and assist consumers with initial inquiries as well as leading them with step-by-step instructions on how to help themselves.
· Performed basic data entry for online consumer database.
· Establish trusting relationship with consumers.
· Maintain friendly and enthusiastic demeanor with all contacts while getting the job done.