Patricia Mc Neil

Education

Education
Sep 2008 - Present

Honours Bachelor of Science

Trent University
  • Conducted qualitative research to investigate bullying and its consequences, as well as the experiences of parents of children who have been victimized by bullying
  • Research conducted with respect to the nature of substance abuse and the evolution of addiction in humans, as well as the various treatment options available
  • Completed courses relating to human behaviour, child and adolescent development, social issues, and cultural relations
Sep 2007 - Aug 2008

Certificate

Georgian College

Completed courses include:

  • Supportive Counselling
  • Introductory Sociology
  • Introductory Psychology
  • Person-Centred Planning
  • Children’s Health and Wellness

Work History

Work History
Sep 2009 - Present

Administrative Assistant

Trent University Library
  • Completing supply orders for library employees from various vendors
  • Enforcing library policies to library users
  • Tracking monthly finance statements in various library accounts
  • Recording all library expenditures and comparing them to annual projected costs
  • Designing signage for library-related announcements
Sep 2007 - Aug 2008

Tutor

Excel Services
  • Tutored child, age 7, in both English and French 
  • Assisted with reading, writing and arithmetic 
  • Formulated lesson plans for tutoring sessions 
  • Created innovative homework plans to assist in learning
Nov 2001 - Aug 2007

Technical Service Representative

Nucomm International
  • Assisted customers over telephone and chat services 
  • Provided technical support for high-speed internet and Cable TV 
  • Provided general information regarding the products being offered and their benefits to the customer. 
  • Applied specific promotions and packages to customer’s accounts 
  • Provided floor-support throughout call centre for fellow co-workers 
  • Participated in additional training sessions to increase skill level

Activities

  • Organized and facilitated the first annual Trent University Interdisciplinary Science Panel in April 2011.

Volunteer Experience

  • Volunteer note-taker for the Disabilities Office at Trent University from September 2007 to April 2008
  • Volunteer mentor and tutor for the Kawartha-Haliburton Children’s Aid Society from August 2011 to December 2011
  • Volunteer for Peterborough AIDS Resource Network from September 2011 to December 2011

Certifications

Certifications

Service First Training

Trent University Library

AODA Training

Trent University

TESL Certification

Oxford Seminars