Costumer service

Ikon Office Solutions


Ikon Office SolutionsJune 2010-Present

On site Service Specialist (Courier IMS OPS)

Receive and process costumers requests.

Advise costumers on UPS shipment regulations.

Perform cash register reports.

Collect and sort incoming and outgoing mail.

D3 Logic Inc., East Providence, Rhode Island2001-June 2010

Over 9 years of progressive work history and experience with D3 Logic in the following capacities:

Machine Operator(2009 to June 2010)

Performed productivity analysis and quality inspections.

Data Processor (2008 to 2009)

Retrieved and processed files using FTP Program.

Converted received files into PDF files.

Operated Laser printer machines.

Pre-Sort Department Supervisor (2005 to 2007)

Trained new employees and operators.

Prepared paperwork for all deliveries.

Acted as translator between new employees and management.


·Awarded for Highest Grade Point Average in Accounting II

·Perfect Attendance throughout the 18-month Degree program at New England Institute of Technology