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Work experience

Jan 2009Present

Guest Services Representative/ Night Auditor

Fairfield Inn by Marriott
  • Greet, register, and assign rooms to guests.
  • Answer questions pertaining to hotel services and amenities, registration of guests, and travel directions. 
  • Post room and incidental charges to ledger nightly.
  • Verify and balance entries and records of financial transactions throughout the day.
  • Train others to be successful at the same position.
May 2008Aug 2008

Resort Activities Coordinator

American Hospitality Academy

·Worked with a group of over 140 students from 19 countries to provide activities to guests while on vacation.

·Coordinated activities for children and adults alike at two honorable beachfront resorts.

·Organized these activities to run smoothly over the duration of the summer.

May 2007Aug 2007

Front Desk Attendant

Gained a great deal of experience at the front desk position, as well as other positions in the hotel.

  • Assisted guests in the checking in and out of their rooms
  • Registered guests over the telephone and in person
  • Ran and filed management reports for general manager
  • Worked simultaneously with other associates to make sure each and every guest had the best possible visit
  • Handled any problems that arose


Aug 2004Dec 2008

Bachelor of Science

Topics Studied:

  • Intro to the Hospitality Industry
  • Sanitation & Security
  • Human Resources
  • Purchasing, Storing, Issuing
  • Hotel Rooms Division
  • Cost Management
  • Professional Development
  • Hospitality Marketing
  • Food Production & Service
  • Legal Issues
  • Hotel Facilities Management
  • Beverage Management


  • Dean's List: 2006-2008
  • Member of Eta Sigma Delta, Hospitality Honors Society
  • German Club Member: Fall 2006-2008


I am a very hard-working and focused individual with a passion to serve others and the ability to do so as well.With my leadership skills, I would be a great asset for any professional organization. The combination of my academic understandings and previous work experience has given me the realization that I love the travel/hospitality industry. My attention to detail and ability to interact with guests will make me a successful manager in this industry.


  • The ever growing and changing Hospitality Industry
  • Traveling
  • Sports
  • Reading/ Researching
  • Outdoor Activities