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Work experience

May 2003Jul 2006

Data Entry Clerk/Error Specialist

Intermedia Marketing Solutions

  • Keyed orders for Verizon customer accounts in a timely manner paying close attention to details
  • Verified orders for accuracy
Jun 2000Jan 2003

Customer Service Representative

TRX
  • Answered telephone
  • Assisted customers with making and purchasing travel arrangements on Expedia.com website
  • Achieved certificate of excellence for providing best customer service
Mar 2000Jun 2000

Customer Service Representative

Cendant
  • Answered telephone
  • Assisted customers with completing hotel reservations

Education

Aug 2009Present

Bachelor of Science in Organizational Management

Clafin University

Skills

10-Key Adding Machine
Taxwise Software
Peachtree Accounting Software
Microsoft Access
Microsoft Excel
Microsoft Word

References

Kathleen Dooley

Objective

To obtain an entry-level position as an Institutional Solutions Manager that would expand my knowledge and offer opportunities for professional advancement.

Custom

ACTIVITIES                             Students In Free Enterprise (SIFE)

AND HONORS                        President's List, 7 semesters

EXPERIENCE                          Volunteer Income Tax Assistance (VITA), Orangeburg, SC

                                                                Student Manager, February 2009 to April 2009

  • Completed income tax returns timely and accurately
  • Responsible for management of VITA site

Certifications

Jan 2009Dec 2009

Volunteer Income Tax Assistance

IRS