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I am outcome-driven change manager with over 6 years experience in managing the people side of change in government and financial services. I have experience planning, developing and implementing change strategies and plans for business and IT project changes, including communications, engagement and training plans.

I am passionate about minimising the impact of change on business as usual, employee performance and moral, and helping people achieve their best through difficult transition periods in order to realise and sustain the expected benefits of change

Specialties include:  building change capability, current & future state analysis, communications and training materials, organisational change applied to IT projects

Work experience

Change Manager

Macquarie Group

Change Manager for Risk Management Group projects and initiatives, including a project improving the counterparty assessment process and organisation-wide insider threats program. Including change, stakeholder, communications and training analysis, ongoing stakeholder engagement, development of internal training materials, readiness assessment and monitoring, and group change capability uplift.

Instructional Designer

Central Coast Council
JUN 2017NOV 2017

Instructional designer tasked with developing user guides for procurement module of ERP system.

Snr Change Aanalyst / Change Manager

MAR 2016NOV 2016

One of two Change Leads managing change activities of a regulatory compliance project for managed investment trusts in the wealth investment space, reporting to the Senior Change Manager. Including change, stakeholder, communications and training analysis, ongoing stakeholder engagement, development of internal training materials, readiness assessment and monitoring.

Organisational Change Manager

May 2015FEB 2016
Champion change management awareness and adoption by coaching project managers on the use of custom designed organisational change management tool and overseeing change management activities for IT projects. Manage change activities for high profile IT project changes, including stakeholder engagement, analyses, coordination of training activities, communications.

Business Change Specialist

Insurance Australia Group
Jul 2012May 2015

Management and coordination of Retail Business Insurance business change activities as determined by RBI business plan and transformation related change activities.

Change Analyst

Mar 2012Jul 2012

Conduct change impact and readiness assessments on ICT projects, providing advice on change strategies, plans, schedules and activities.

HR Knowledge Coordinator / HRIS Project Coordinator

Department of Transport
Jul 2011Mar 2012

Secondment to Department of Transport as part organisational change effort to create the new Transport for NSW authority

Change Analyst

Mar 2011Jun 2011

Review, develop and pilot the RailCorp Business Change Management Framework and Toolkit.

ICT Graduate

Jan 2009Mar 2011

1 of 5 participants in the RailCorp ICT Graduate Programme consisting of 9 month rotations through the Information and Communications Technology (ICT) Group.

Involved a range of roles, including Change Manager for implementation of organisational managed print services project, IT Service automation project, software upgrade project, identity and access management project, and Change Analyst for strategic ERP solution assessment and an electronic rostering solution for field staff.


Master of Arts in Information and Knowledge Management

University of Technology, Sydney

The Master of Arts in Information and Knowledge Management is part of an articulated program designed for people who need to provide and manage information services and/or manage and use information and knowledge effectively within organisations.

Graduates of the program have an understanding of the relationship between individuals and information and knowledge practices; contemporary issues, trends, innovations and forces for change in information practice; and ethical practice and the ability to operate with integrity, rigour, self-reliance and cooperation in professional contexts.

Bachelor of Arts & Science in Natural History, Culture and Museum Studies

Macquarie University

This interdisciplinary degree is designed to: a) provide students with a modern background for the field of Museum Studies, b) allow students to qualify with majors in at least three segments of study, and c) allow students to develop strong generic skills in information management.


Prosci Change Management Certification Program


The program equips Change Managers and Change Practitioners to successfully manage the people side of change and achieve business outcomes by applying the world’s leading Prosci Change Management methodology.

Leading Bold Change - Train the Trainer

Global Achievers

An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter’s eight step change model for effective change. Train the trainer element equips participants to conduct Leading Bold Change workshops.

Stakeholder Management

RailCorp Training College

Develop knowledge and skills to identify, engage and manage stakeholders throughout the project lifecycle.

Requirements Gathering and Specification

IRM Training

Learn the key business analysis skills and techniques needed to investigate business problems, to elicit requirements and to produce a Business Requirements Specification. In addition, how to design a high-level model of the proposed solution using terms and techniques that the client can understand and sign-off.

Business Analysis

IRM Training

Master the fundamental skills of analysis and modelling, including analysis of current and future business processes and problems, diagramming notations, relationship diagrams,  data modelling

Project Management 201: Fundamentals

RailCorp Training College

Apply project management knowledge and skills to meet timelines, quality standards, budgetary limits and other constraints set for a project.

Information Technology Infrastructure Library (ITIL) Foundations

Pink Elephant

A general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.