Organisational Change Manager
- Sydney, Australia
I am outcome-driven change manager with over 6 years experience in managing the people side of change in government and financial services. I have experience planning, developing and implementing change strategies and plans for business and IT project changes, including communications, engagement and training plans.
I am passionate about minimising the impact of change on business as usual, employee performance and moral, and helping people achieve their best through difficult transition periods in order to realise and sustain the expected benefits of change
Specialties include: building change capability, current & future state analysis, communications and training materials, organisational change applied to IT projects
Management and coordination of Retail Business Insurance business change activities as determined by RBI business plan and transformation related change activities.
Conduct change impact and readiness assessments on ICT projects, providing advice on change strategies, plans, schedules and activities.
Secondment to Department of Transport as part organisational change effort to create the new Transport for NSW authority
Review, develop and pilot the RailCorp Business Change Management Framework and Toolkit.
1 of 5 participants in the RailCorp ICT Graduate Programme consisting of 9 month rotations through the Information and Communications Technology (ICT) Group.
Involved a range of roles, including Change Manager for implementation of organisational managed print services project, IT Service automation project, software upgrade project, identity and access management project, and Change Analyst for strategic ERP solution assessment and an electronic rostering solution for field staff.
The Master of Arts in Information and Knowledge Management is part of an articulated program designed for people who need to provide and manage information services and/or manage and use information and knowledge effectively within organisations.
Graduates of the program have an understanding of the relationship between individuals and information and knowledge practices; contemporary issues, trends, innovations and forces for change in information practice; and ethical practice and the ability to operate with integrity, rigour, self-reliance and cooperation in professional contexts.
This interdisciplinary degree is designed to: a) provide students with a modern background for the field of Museum Studies, b) allow students to qualify with majors in at least three segments of study, and c) allow students to develop strong generic skills in information management.
The program equips Change Managers and Change Practitioners to successfully manage the people side of change and achieve business outcomes by applying the world’s leading Prosci Change Management methodology.
An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter’s eight step change model for effective change. Train the trainer element equips participants to conduct Leading Bold Change workshops.
Develop knowledge and skills to identify, engage and manage stakeholders throughout the project lifecycle.
Master the fundamental skills of analysis and modelling, including analysis of current and future business processes and problems, diagramming notations, relationship diagrams, data modelling
Learn the key business analysis skills and techniques needed to investigate business problems, to elicit requirements and to produce a Business Requirements Specification. In addition, how to design a high-level model of the proposed solution using terms and techniques that the client can understand and sign-off.
Apply project management knowledge and skills to meet timelines, quality standards, budgetary limits and other constraints set for a project.
A general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.