Kym Wilson

Kym Wilson

Organisational Change Manager

  • Sydney, Australia 
  • kym.wilson@hotmail.com

Summary

I am outcome-driven change manager with over 6 years experience in managing the people side of change in government and financial services. I have experience planning, developing and implementing change strategies and plans for business and IT project changes, including communications, engagement and training plans.

I am passionate about minimising the impact of change on business as usual, employee performance and moral, and helping people achieve their best through difficult transition periods in order to realise and sustain the expected benefits of change

Specialties include:  building change capability, current & future state analysis, communications and training materials, organisational change applied to IT projects

Work History

Work History

Organisational Change Manager

TransGrid
May 2015 - Present
Champion change management awareness and adoption by coaching project managers on the use of custom designed organisational change management tool and overseeing change management activities for IT projects. Manage change activities for high profile IT project changes, including stakeholder engagement, analyses, coordination of training activities, communications.

Business Change Specialist

Insurance Australia Group
Jul 2012 - May 2015

Management and coordination of Retail Business Insurance business change activities as determined by RBI business plan and transformation related change activities.

Change Analyst

RailCorp
Mar 2012 - Jul 2012

Conduct change impact and readiness assessments on ICT projects, providing advice on change strategies, plans, schedules and activities.

HR Knowledge Coordinator / HRIS Project Coordinator

Department of Transport
Jul 2011 - Mar 2012

Secondment to Department of Transport as part organisational change effort to create the new Transport for NSW authority

Change Analyst

RailCorp
Mar 2011 - Jun 2011

Review, develop and pilot the RailCorp Business Change Management Framework and Toolkit.

ICT Graduate

RailCorp
Jan 2009 - Mar 2011

1 of 5 participants in the RailCorp ICT Graduate Programme consisting of 9 month rotations through the Information and Communications Technology (ICT) Group.

Involved a range of roles, including Change Manager for implementation of organisational managed print services project, IT Service automation project, software upgrade project, identity and access management project, and Change Analyst for strategic ERP solution assessment and an electronic rostering solution for field staff.

Education

Education

Master of Arts in Information and Knowledge Management

University of Technology, Sydney
2007 - 2008

The Master of Arts in Information and Knowledge Management is part of an articulated program designed for people who need to provide and manage information services and/or manage and use information and knowledge effectively within organisations.

Graduates of the program have an understanding of the relationship between individuals and information and knowledge practices; contemporary issues, trends, innovations and forces for change in information practice; and ethical practice and the ability to operate with integrity, rigour, self-reliance and cooperation in professional contexts.


Bachelor of Arts & Science in Natural History, Culture and Museum Studies

Macquarie University
2003 - 2007

This interdisciplinary degree is designed to: a) provide students with a modern background for the field of Museum Studies, b) allow students to qualify with majors in at least three segments of study, and c) allow students to develop strong generic skills in information management.

Certifications

Certifications

Prosci Change Management Certification Program

Prosci
2011

The program equips Change Managers and Change Practitioners to successfully manage the people side of change and achieve business outcomes by applying the world’s leading Prosci Change Management methodology.

Leading Bold Change - Train the Trainer

Global Achievers
2011

An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter’s eight step change model for effective change. Train the trainer element equips participants to conduct Leading Bold Change workshops.

Stakeholder Management

RailCorp Training College
2011

Develop knowledge and skills to identify, engage and manage stakeholders throughout the project lifecycle.

Requirements Gathering and Specification

IRM Training
2010

Learn the key business analysis skills and techniques needed to investigate business problems, to elicit requirements and to produce a Business Requirements Specification. In addition, how to design a high-level model of the proposed solution using terms and techniques that the client can understand and sign-off.

Business Analysis

IRM Training
2010

Master the fundamental skills of analysis and modelling, including analysis of current and future business processes and problems, diagramming notations, relationship diagrams,  data modelling

Project Management 201: Fundamentals

RailCorp Training College
2009

Apply project management knowledge and skills to meet timelines, quality standards, budgetary limits and other constraints set for a project.

Information Technology Infrastructure Library (ITIL) Foundations

Pink Elephant
2009

A general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.