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Work History

Oct 2014Present

Specialist

Apple Inc.

Providing  clients with extraordinary levels of customer service, with an emphasis on customer experience. 

Aug 2012Jul 2014

Teller

Bank of Hawaii

Processing customer-facing banking transactions and assisted clients with varied financial services.

Education

Jan 2016Present

Associates of Sciences Oregon Transfer Degree

Portland Community College, Cascade

Transfer student in Environmental Science

Skills

SALES
  • Delivering a truly special experience in each customer interaction
  • Enriching product ownership by ensuring a complete sales, support, and educational solution at every sale
  • Exceeding individual and team goals that contribute to team results
MENTORING
  • Helping team members achieve professional and personal goals
  • Motivating team members through establishing rapport, tracking results to better analyze individual behaviors, and discussion of results
  • Providing and soliciting feedback, and encouraging others to give feedback to peers and leadership
ADMINISTRATIVE
  • Professional communication through e-mail, inbound and outbound calls, and in-person briefings
  • Document creation and formatting

Testimonials

"Kylee was extremely knowledgable about the products. She asked open-ended questions in order to better understand our needs..."

"Our salesperson was superb! Extremely knowledgable, professional and engaging."