Summary

Motivated, personable business professional with a talent for quickly learning technology and/or programming interfaces.  Flexible and versatile – able to maintain a sense of humor under pressure.  Poised and competent with a demonstrated ability to easily transcend cultural differences.  Able to thrive in deadline-driven environments.

Education

Education
Apr 2013 - Dec 2014

BS Information Systems and Cybersecurity

ITT Technical Institute
Mar 2011 - Mar 2013

AS Information Technology - Computer Network Systems

ITT TECHNICAL INSTITUTE

Work History

Work History
Apr 2013 - Aug 2014

Field Engineer

INDY IT PROFESSIONALS

Perform service calls pertaining to trouble tickets

Manage and maintain Active Directory for two different schools totaling 1000+ user accounts

Troubleshooting hardware and peripherals within an educational environment

ISTEP and NWEA testing readiness

Management and analysis of wireless infrastructure

Integration of iPads, Apple TV, and SMART projectors

Remote desktop support

                                 

Aug 2008 - Jun 2013

Owner/operator

GREENLIGHT COMMUNICATIONS OF

Perform service calls, estimates, and installations

Invoicing and accounts receivable

Coordination of projects

Installation and configuration of voice communication systems

Implementation and configuration of voicemail systems

Installation of home theater

Installation and termination of data cabling

Customer correspondence

Accomplishments

  • Rank of Eagle Scout in Boy Scouts of America, Troop 202, Sagamore Council
  • Member of National Technical Honor Society