Barista/Team Leader
Harris and Hoole
- Prepare coffee and Tea, along with hot and cold foods
- Present milk based drinks to customers with advanced latte art
- Assist customers in understanding differences between different styles of coffee
- Assisting non-English speakers from ordering to pick up
- Converting new customers to regulars
- Addressing and rectifying customer complaints
- Assist in stock ordering, creation of rotas, and other administrative tasks
- Creating or updating procedures to improve team efficiency
- Filling out and maintaining all legal due diligence paperwork
- Maintaining Equipment and booking repairs as needed
- Coordinating Airside and Tools of Trade passes for new employees and third party engineers