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From the day Chad began at Suddenlink with his first team, he has continually raised the standards of sales for call center agents. Chad's vast experience in sales combined with his great rapport building with people have allowed him to be successful in his role. Chad has also shown a willingness to assist peers and employees whom did not directly report to him in increasing their sales and overall productivity.

Tony Byrnes

Experienced Call Center Professional

"Chad and 3degree Media developed our company website. He did an excellent job prioritizing job tasks, meeting deadlines and communicating with our staff. The creative and functionality of our website is superb. Chad and the 3degree Media staff continue to be a valued resource and play a significant role in the success of our company. I have and will continue to recommend Chad and 3degree Media to business colleagues and friends.

Mike Blake Pinnacle Homes

"Chad and the team at 3 Degree have always been great to work with. They understand what service is and deliver great products in a timely fashion. Each experience that I have had with Chad has been given me full confidence that they handle every job with professionalism and excellence, and I have never been anxious or unsure about how a project will turn out." April 21, 2009

Bruce McMinn

Lead Graphic Designer at Quickoffice

"For over ten years, Chad has been a trusted source of information, advice, and professional services. In an industry plagued by volatility, Chad's consistency has been amazing. I've worked with Chad on a number of projects in the past, I am certain to work with him again in the future." April 14, 2009

Stephen Self

Station Manager, Tyler TV 3

"Chad is a very forward thinking businessman. He has proven himself competent to research and solve any problem large or small. A great person to work with." April 13, 2009

Tim Lockhart

Owner, Say It Loud Media

"I highly recommend Chad Jarratt and 3 Degree Media for your interactive needs. My agency has used Chad and his company for a number of our web based projects. Chad's professionalism and experience make for a pleasant working environment, while Three Degree Media's drive for excellence guarantees each project is a success!" April 13, 2009

Shaun Winn

Owner, The Winn Group


- Sales and Marketing Professional -

Goal oriented / Organized / Self-Starter

Dynamic Sales and Marketing professional with over 10 years of successful new business development, competitive market share expansion, and customer relationship development. Leverages finely-honed interpersonal and time management skills to successfully manage a team and increase profitability achieving corporate goals and objectives. Expertise includes both account management and new business development representing a wide variety of products and services. Sales background involves consultative selling throughout long sales cycles. Multiple level sales processes includes design and development, using knowledge of technology integration and organizational structure, as well as developing quotes, negotiating discounts, client presentations, and is adept at establishing rewarding relationships to benefit business growth.Specialties: Inside & Outside Sales, Internet Marketing, SEO/SEM, Advertising (Print, Radio and Television), New Business Development, Strategic Marketing


"Creative without strategy is called ‘art.’ Creative with strategy is called advertising." – Jeff Richards

I was born at Fort Hood Army hospital in 1979 and was raised in Rusk, TX. Rusk is a small rural community of 5,000 people located in deep East Texas. After college, I moved to Wichita Falls where I was an accounts executive for a computer integrations company. After living there for two years, I decided to move back home to be closer to my family and friends. 

I have a very diverse background. I have ran two start-up company's and have been a consultant for many others. My passion is people and I try to learn something new everyday.


Regional Awards:

Gold: District Ten - Advertising self-Promotions interactive- 3 Degree Media, inc.

Best of Show:

Best of show: interactive media flash-based Duncan Day Advertising

Best of show: interactive media HTML / other Perry hall Homes- Perry Hall Homes/ Baker Really Group, inc.


Gold Addy: collateral material four color Global Expeditions - Teen Mania Ministries

Gold Addy: interactive media flashed-Based Duncan Day Advertising - Duncan day advertising

Gold Addy: advertising industry self-Promotions interactive - East Texas Advertising Federation - East Texas Advertising Federation

Gold Addy: Advertising self-Promotions interactive- 3 Degree Media, inc


Silver Addy: interactive media HTML / other Perry Hall Homes- Perry Hall Homes/ Baker Really Group, inc.


Bronze Addy: interactive media flashed-Based Virginia D. Clark CPA - Virginia D. Clark CPA

Bronze Addy: Stewart regional blood center Radio 30:sec - Heartbeat

Work experience

Feb 2012Present

Customer Care Supervisor - Technical Support

Suddenlink Communications

Leads and encourages a high performing team of customer care agents that are motivated to achieve the business goals and objects set forth by the company. Continually identifies opportunities for process improvement, revenue generation, revenue protection, one call resolution, and customer retention. Coaches and develops agents to achieve positive and sustained customer satisfaction.

  • Supervised the daily activities of support/sales team within a regional call center
  • Ensured that all agents achieved the required level of product knowledge necessary to effectively sell 
  • Identifying and overcoming performance issues, coaching to improve performance 
  • Lead a motivated team of 10-18 agents 
Jan 2005Nov 2011


3 Degree Media, Inc.

Maximize sales and new business development by cultivating customer relationships. Managed creative development process for print, TV, web, and radio advertising for 3 Degree Media's clients. Presented updates to client on industry trends. Managed high volume of work while meeting tight deadlines.

  • Supported the sales process by seeking out potential business opportunities and staying up-to-date on industry information.
  • Served as primary contact for clients and advertising agencies on requests and inquires regarding schedules, invoices, pricing, etc.
  • Managed customer accounts and maintained client contracts.
  • Interacted with multiple departments including Production, Credit, Accounting and Design to create successful campaigns.
May 2002Dec 2004


Seven Point Interactive Design

In charge of marketing and business development and sales, worked with creative on marketing materials for distribution to prospective clients. Wrote proposals, pre-qualified accounts, secured new business and sustain client relationships. 

  • Defined, developed and executed comprehensive marketing plans for clients designed to penetrate and grow targeted markets.
  • Communicated with customers and vendors to coordinate overall marketing efforts in accordance with the client's goals.
  • Served an integral role in product development activities. Lead and directed a forward-thinking, creative team.
Mar 2000May 2002

Branch Manager

Tri-States Video Systems, Inc

Continually exceed revenue targets and sales quotas while ensuring the success of all school and professional accounts in the state of Texas. Closed sales and setup appointments for distributors within my territory.  Develop strategies, plans and product solutions for clients. Negotiated directly with the top school districts in my area.  

  • Directed sales and marketing operations within the high-tech sector.
  • Sold, serviced and installed professional Audio/Video production equipment.
  • Sold products for such companies as Sony, JVC, Canon, Panasonic, Hitachi and Fuji.
  • Responsibilities included purchasing, merchandising, marketing, customer service and all facets of running a small business.