Katie Wolfe

  • Crown Point, IN US US
Katie Wolfe

Skills

Skills

Customer Service

Since I've been working with the public for almost 10 years, I have learned the professional ways of handling upset and happy guests, and how to make sure the problems are fixed appropriately and in a timely fashion.  I always put their needs first, since they are the ones that help us stay in business!

Interest

I love busy work, where I always have something to do.  I tend to do my best work when I have a set due time and flowing work where there's not much down time. 

Working with the public, because it helps me on my communication skills and I love hearing and getting different views and opinions.

Objective

To find my career of working in a business/finance field with fellow teammates.  I love daily challenges and tasks and I'm hoping to find a career to meet my criteria, and I can become a big help in the business.

Work History

Work History
Jun 2012 - Present

Server

Lighthouse Restaurant
May 2009 - Apr 2011

Server/Bartender

TGI Fridays

Took care of the guests in the bar setting.  Handled my own cash drawer and had to count it down at the end of every shift to make sure there was the right amount in there from all the transactions.  Attend to the need of the guests to make sure they are fully comfortable and happy with their drinks and dining experience.

Sep 2005 - Dec 2009

Server/Hostess

George's Family Restaurant

Attended to guests as soon as they walked in.  I sat them in their preferred area and brought drinks.  Made sure they were happy with their order and when they finished I took their money and made sure they were happy with their experience to where they would return again.

Education

Education
Aug 2011 - Present

In process

Purdue University Calumet